Small cozy hotel a little bit outside of the red light district. The upstairs bar and lobby are the nicest areas of the hotel but not very spacious. Definitely a 3 star hotel experience. - Small, sparse, and cozy. My room was dusty and the paint was worn. The colors are rather dull and could be updated with cool Pendleton blankets and designer pieces. Would suggest b&w photograph from local artist of Hokkaido. Bathrooms are dated and made with cheap plastic. Pillows are very uncomfortable. Pajamas and toiletries were a nice touch appreciated having water and tea bags in the room. Staff was nice but young and inexperienced. They need to give people a chance to put their bag down and regroup when checking them in. When I arrived girls were chatting at the desk, not one asked if they could help with my bags or show me the room. Went up to the bar one evening for the free wine hour to find they were having an anniversary party that would cost $ to attend and would include one drink and apps. None of the guests of the hotel were informed and many were put off. I don’t think they should have charged the hotel guests, I also think it was bad form not to communicate this. Maybe announce it in a board, or send an invitation under the door. Hotel has potential, doesn’t seem like management and staff care about their guests. Rooms need a makeover. Breakfast is nice idea but needs more consideration. Mgmt should learn from hotels that have this concept down.