Premium bedding, down duvets, in-room safe, desk

Reviews of Hotel ENTRA Gangnam

3.5 out of 5
Hotel ENTRA Gangnam
508, Dosan-daero, Gangnam-gu, Seoul

Reviews

8.6

Excellent

Rating 10 - Excellent. 320 out of 587 reviews" "
Rating 8 - Good. 156 out of 587 reviews" "
Rating 6 - Okay. 58 out of 587 reviews" "
Rating 4 - Poor. 30 out of 587 reviews" "
Rating 2 - Terrible. 23 out of 587 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Coquitlam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and room size is bigger than other business hotel. The dining around the area was great. Apgujung Rodeo is walkable distance. Staff was very friendly and beyond my expectations. Only down side of the hotel was breakfast. They had small section of all you can eat salad bar and they have only 4 choices for the breakfast main menu. It could be better if they had a full all you can eat breakfast. Overall, it was great stay and I will come back here for my next business trip.
Stayed 7 nights in Apr 2024
Response from Life Style Team on 2 May 2024
Dear Robert,Greetings from Hotel Entra Gangnam! On behalf of the Entra team, thank you very much for staying with us during your recent visit to Seoul and giving us your valuable feedback about your experience at our hotel. We are delighted to hear that you were pleased with the size of room, cleanliness of room, kind staff service, and location of hotel being walk-able distance to Rodeo. We take great pride in providing a clean and spacious room for our guests, and it's wonderful to know that these aspects met your expectations. We understand the importance of a relaxing and enjoyable experience.Thank you very much again and looking forward to welcoming you back at The Entra Hotel Gangnam!With best regards,

10/10 Excellent

Rodrigo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a quite nice hotel in a nice area of Gangnam that can be used to attend conferences at COEX.
Stayed 5 nights in Apr 2024
Response from Life Style Team on 24 Apr 2024
Dear Rodrigo,We appreciate very much for staying with us at Entra hotel during your recent visit to Seoul and for giving us your valuable feedback about your experience at our hotel. We are delighted to hear that you enjoyed the location of our hotel to attend conferences at COEX. We remember that you used one of our umbrella prepared for our room guests. We hope that your purpose of attending the conference has been successful and safe back to your property. Thank you very much again and looking forward to welcoming you back at The Entra Hotel Gangnam!With best regards,Entra Hotel Life Style Team

8/10 Good

Ayaka

Stayed 2 nights in Mar 2024
Response from Life Style Team on 23 Apr 2024
Dear Ayaka,Greetings from Hotel Entra Gangnam! On behalf of the Entra team, thank you very much for staying with us during your recent visit to Seoul and giving us your valuable feedback about your experience at our hotel. We appreciate very much for rating us more than good and we will improve our service and products to make our customers satisfied in the future.Thank you very much again and looking forward to welcoming you back at The Entra Hotel Gangnam!With best regards,Entra Hotel Life Style Team

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Life Style Team on 10 Jan 2024
Dear Albert, Thank you very much for staying with us at Entra hotel during your recent visit to Seoul. It is our pleasure to hear your valuable feedback about your experience at our hotel.Your feedback and evaluation is essential in helping us improve our Product & Services quality. We will do our utmost to continuously improve your future experience at Hotel Entra.We will do our very best to provide you with inspiring and exciting news to our ents' “A Lxurious Experience In Style.” With best regards,

8/10 Good

Patricia J

Liked: Staff & service, amenities, property conditions & facilities
The location was excellent for transportations, especially, the Airport Bus station was right in front of Entra Hotel! I was able to use Coin-Laundry (located nearby) everyday, which was another great convenient options. Although, the only one concern that I had an issue with Cleaning Service ( probably from the other company). It was really depends on who cleans the room on that day. I want to see the consistency of excellent services (esp. cleaning) for overall in my next visit. Thank you so Much, I really enjoy the stay.
Stayed 13 nights in Oct 2023
Response from Entra Hotel Life Style Team on 27 Oct 2023
Dear Ms. Patricia,Greetings from Entra Hotel Gangnam!We extend our sincere gratitude for choosing to stay with us during your recent visit to Seoul and for sharing your valuable feedback about your experience at our hotel.First and foremost, we appreciate your insights into our hotel's convenient location for trips to the airport, laundry services, and your overall enjoyment of your stay. Your kind words have brought joy to our team.At the same time, we wish to offer our heartfelt apologies for the inconsistency in the quality of our cleaning service. Please be assured that we take this matter seriously, and we are addressing it promptly with the relevant department. We are committed to taking corrective actions to ensure that we provide the best cleaning service for our valued guests.Thank you for your understanding and for helping us improve. We look forward to the opportunity to serve you better on your future visits.Sincrely.

10/10 Excellent

Hyun Jong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Staff are so nice and kind.
Stayed 5 nights in Oct 2023
Response from Entra Hotel Life Style Team on 27 Oct 2023
Dear Hyun Jong,Greetings from Entra Hotel!We want to express our heartfelt gratitude for choosing to stay at our hotel during your recent trip to Seoul. Your feedback is invaluable to us, and we appreciate the time you took to share your experience.Your kind words about our staff being nice and kind have brought great joy to our team. Knowing that you enjoyed our service during your visit has made us all very happy.Your feedback and evaluation is essential in helping us improve our Product & Services quality. We will do our utmost to continuously improve your future experience t Hotel Entra. Sincerely,

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel Entra was located next to high end shopping and bus stops. However, there weren’t any close subway stations. The room was clean however the toilet was oddly not connected to the restroom. The regular shower head was positioned in a way that was inconvenient and the rain shower water pressure was just okay. The hair dryer had lint to the point unusable.
Stayed 2 nights in Sep 2023
Response from Hotel Entra Gangnam Life Style Team on 30 Sep 2023
Dear Melissa,Greetings from Hotel Entra Gangnam!We want to extend our heartfelt appreciation for choosing to stay with us during your recent visit to Seoul and for graciously sharing your experience with us.Firstly, we deeply regret any inconvenience caused by the shower head position and the hair dryer. Rest assured, we are addressing the hair dryer issue promptly to ensure it is in optimal working condition. However, regarding the layout of the toilet and proximity to the subway station, we regretfully cannot make changes at this point.We appreciate your feedback, and your satisfaction remains our top priority. We eagerly anticipate the opportunity to serve you again in the future and exceed your expectations.Warm regards,

8/10 Good

Minyeong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from Hotel Entra Gangnam Life Style Team on 27 Sep 2023
Minyeong 고객님께,안녕하십니까? 고객님의 예약을 익스피디아를 통해서 하시고, 엔트라 호텔을 이용하여 주셔서 대단히 감사드립니다.객실침대, 위치 그리고 레스토랑에 대해서 긍정적인 피드백을 주셔서 관련부서와 공유하여 고객님을 대신하여 감사의 뜻을 전달하였습니다. 다음 방문에는 훨씬 나아진 서비스와 시설을 경험하실 수 있을 것입니다. 감사합니다.엔트라 호텔 라이프 스타일 팀 드림

10/10 Excellent

Kandace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Life Style Team on 20 Sep 2023
Dear Kandace,We appreciate very much for your staying with us at Entra hotel and for your valuable feedback on Hotels.com. And it is our pleasure to hear your feedback about your experience at our hotel.We have shared your positive feedback with our staff and once again your feedback and evaluation help us improve our product & services quality. We will do our utmost to continuously improve our quality for your experience at Hotel Entra. We will do our very best to provide you with “A Luxurious Experience In Style.” With best regards, Hotel Entra Gangnam Life Style Team

8/10 Good

Meeai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from 엔트라 호텔 라이프 스타일 팀 on 27 Aug 2023
안녕하십니까? Meeai님,저희 엔트라를 이용해 주시고 또 소중한 리뷰를 남겨 주셔서 대단히 감사합니다.고객님께서 남겨 주신 의견과 평점은 저희에게 큰 도움이 됩니다. 앞으로도 고객님의 기대에 부응하는 서비스를 제공하기 위해 최선을 다하겠습니다.저희 호텔은 명품거리, 스타의 거리, 엔터테인먼트, 패션, 뷰티, 다이닝 등 럭셔리 라이프를 즐길 수 있는 최고의 장소에 위치해 있습니다. 앞으로도 고객님들의 A Luxurious Experience In Style의 가장 가까운 서포터가 되기 위해 최선을 다하겠습니다.감사합니다.

10/10 Excellent

Rob

Stayed 5 nights in Jul 2023
Response from Hotel Entra Gangnam Life Style Team on 27 Aug 2023
Dear Mr. Rob,We deeply appreciate your recent stay with us in Seoul and your thoughtful contribution to the Expedia Community. Your feedback warms our hearts, and we will certainly share it with our team.Your valuable input serves as a driving force for us to enhance our services and products. Your support in this way is truly invaluable.Thank you once more for your feedback and meaningful contribution. We eagerly anticipate the opportunity to welcome you back to Entra Hotel Gangnam in the future.Warm regards,

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel! At a great location! Plenty of resturants around the hotel with good food. I’m so glad the Gs25 and Paris baguette was just a short walk from hotel. Definitely a life saver for coffee, pastries and snacks. The room was pretty good. Except the windows are not tinted from outside looking in. I wish it was for privacy and to make use of the tub that’s right in front of the window.
Stayed 5 nights in May 2023
Response from Hotel Entra Gangnam Life Style Team on 2 Jun 2023
Greetings from Hotel Entra Gangnam! On behalf of the Entra team, thank you very much for staying with us during your recent visit to Seoul. It is our pleasure to hear your valuable feedback about your experience at our hotel.Your feedback and evaluation help us improve our Product & Services quality. We will do our utmost to continuously improve our quality for your experience at Hotel Entra. Hotel Entra Gangnam is an ideal place to relax and rejuvenate for guests who seek for a Cheongdam lifestyle. Only few steps away from the Cheongdam Fashion Street, Entra is a place where you can experience the iconic streets and culture of K-pop, beauty, and food. We will do our very best to provide you with inspiring and exciting news for our clients' “A Luxurious Experience In Style.” With best regards,

10/10 Excellent

SEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2023
Response from 엔트라 호텔 라이프 스타일 팀 on 7 May 2023
안녕하십니까?저희 엔트라를 이용해 주시고 또 소중한 리뷰를 공유 해 주셔서 대단히 감사합니다.투숙 후 고객님께서 남겨 주신 긍정적인 의견과 평점은 저희에게 큰 힘이 됩니다. 앞으로도 고객님의 기대에 부응하는 서비스를 제공하기 위해 최선을 다하겠습니다.호텔 엔트라 강남은 명품거리, 스타의 거리, 엔터테인먼트, 패션, 뷰티, 다이닝 등 럭셔리 라이프를 즐길 수 있는 최고의 장소에 위치해 있습니다. 앞으로도 고객님들의 A Luxurious Experience In Style의 가장 가까운 서포터가 되기 위해 최선을 다하겠습니다.감사합니다.

8/10 Good

Chiquita

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2023
Response from Hotel Entra Life Style Team on 28 Apr 2023
Greetings from Hotel Entra Gangnam! On behalf of the Entra team, thank you very much for staying with us during your recent visit to Seoul. It is our pleasure to hear your valuable feedback about your experience at our hotel. Your feedback and evaluation help us improve our Product & Services quality. We will do our utmost to continuously improve our service quality for your experience at Hotel Entra. Hotel Entra Gangnam is an ideal place to relax and rejuvenate for guests who seek for a Cheongdam lifestyle. Only few steps away from the Cheongdam Fashion Street, Entra is a place where you can experience the iconic streets and culture of K-pop, beauty, and food. We will do our very best to provide you with inspiring and exciting news for our clients' “A Luxurious Experience In Style.” With best regards, Hotel Entra Gangnam Life Style Team

10/10 Excellent

Hangeul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was so great!!
Stayed 1 night in Feb 2023
Response from Life Style Team on 20 Jan 2024
Dear Hangeul,Thank you very much for staying with us during your recent visit to Seoul and giving us your valuable feedback about your experience at our hotel. Your feedback and evaluation is essential in helping us improve our Product & Services quality. We will do our utmost to continuously improve your future experience at Hotel Entra. Hotel Entra Gangnam is an ideal place to relax and rejuvenate for guests who seek for a Cheongdam lifestyle. Only few steps away from the Cheongdam Fashion Street, Entra is a place where you can experience the iconic streets and culture of K-pop, beauty, and food. We will do our very best to provide you with inspiring and exciting news to our clients' “A Luxurious Experience In Style.” With best regards,

10/10 Excellent

Cindy

Stayed 1 night in Jan 2023
Response from Life Style Team on 20 Jan 2024
Dear Cindy,Greetings from Hotel Entra Gangnam! On behalf of the Entra team, thank you very much for staying with us during your recent visit to Seoul and giving us your valuable feedback about your experience at our hotel. Your feedback and evaluation is essential in helping us improve our Product & Services quality. We will do our utmost to continuously improve your future experience at Hotel Entra. Hotel Entra Gangnam is an ideal place to relax and rejuvenate for guests who seek for a Cheongdam lifestyle. Only few steps away from the Cheongdam Fashion Street, Entra is a place where you can experience the iconic streets and culture of K-pop, beauty, and food. We will do our very best to provide you with inspiring and exciting news to our clients' “A Luxurious Experience In Style.” With best regards,

6/10 Okay

Kitty

Travelled with group
Disliked: Staff & service, amenities
Room service was non existent. And none of the hotel’s restaurants were open. Even tho they claimed they were Air conditioning. Stayed at a hot temperature. Couldn’t change it. They wouldn’t help at the front desk.
Stayed 6 nights in Nov 2022

8/10 Good

Sandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
For the price, the hotel was clean and safe. It is a bit of a walk to the nearest Metro station, but it was easy and safe. Lots of good 24-hour places to eat nearby. The front desk staff was perfectly fine and helpful when asked, but could have been warmer. The young woman in the restaurant was very nice and attentive. Breakfast was fine but uninspired and the same few selections every day. *Be aware that the giant windows are lovely but are NOT one-way glass, so you may want to close the curtains once the sun goes down.
Stayed 4 nights in Nov 2022

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service
The hotel nice, but not as nice as I thought it was going to be especially for a place in Gangnam. The furniture in the room had quite significant signs of wear and tear and overall I was a bit disappointed by the room itself. I had a view of the Han river which was beautiful, but the area itself isn't the most interesting place to stay in Seoul.
Stayed 2 nights in Nov 2022

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, rooms were nice and bed was super comfortable. My only problem was the street noise. Other than that, this hotel is awesome!
Stayed 2 nights in Nov 2022

6/10 Okay

Andrea

Response from Life Style Team on 21 Mar 2024
DearAndrea,We appreciate very much for staying with us during your recent visit to Seoul and giving us your valuable feedback about your experience at our hotel. Your feedback and evaluation is essential in helping us improve our Product & Services quality. We sincerely apologize for not meeting your expectation during your stay with us and will do our utmost to continuously improve your future experience at Hotel Entra. Hotel Entra Gangnam is an ideal place to relax and rejuvenate for guests who seek for a Cheongdam lifestyle. Only few steps away from the Cheongdam Fashion Street, Entra is a place where you can experience the iconic streets and culture of K-pop, beauty, and food. We will do our very best to provide you with inspiring and exciting news to our clients' “A Luxurious Experience In Style.” With best regards,

10/10 Excellent

Kelley

Response from Life Style Team on 21 Mar 2024
Dear Kelley,Thank you very much for staying with us during your recent visit to Seoul and giving us your valuable feedback about your experience at our hotel. Your feedback and evaluation is essential in helping us improve our Product & Services quality. We will do our utmost to continuously improve your future experience at Hotel Entra. Hotel Entra Gangnam is an ideal place to relax and rejuvenate for guests who seek for a Cheongdam lifestyle. Only few steps away from the Cheongdam Fashion Street, Entra is a place where you can experience the iconic streets and culture of K-pop, beauty, and food. We will do our very best to provide you with inspiring and exciting news to our clients' “A Luxurious Experience In Style.” With best regards

2/10 Terrible

Young-Jik

Stayed 5 nights in Oct 2022
Response from Life Style Team on 21 Mar 2024
YoungjJik고객님, 안녕하십니까?저희 엔트라를 이용해 주시고 또 소중한 리뷰를 공유 해 주셔서 대단히 감사합니다.고객님께서 남겨 주신 평점은 저희에게 큰 도움이 됩니다. 이번 방문에서 만족하지 못하신 부분은 개선하여 앞으로도 고객님의 기대에 부응하는 서비스를 제공하기 위해 최선을 다하겠습니다. 호텔 엔트라 강남은 명품거리, 스타의 거리, 엔터테인먼트, 패션, 뷰티, 다이닝 등 럭셔리 라이프를 즐길 수 있는 최고의 장소에 위치해 있습니다. 앞으로도 고객님들의 A Luxurious Experience In Style의 가장 가까운 서포터가 되기 위해 최선을 다하겠습니다.감사합니다.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. will return.
Stayed 8 nights in Sep 2022

2/10 Terrible

Kyung June

Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Literally the worst
It is a hotel with a service that is less than a guest house. A fire alarm went off on the floor where I stayed, but I couldn't get any guidance from the hotel and there was no staff when I went down the emergency stairs to the front desk to check for safety. They didn't seem to have any fire response manuals and I wasn't sure about my safety. When I asked for ice, I was told to come to the front desk and take it. When I asked for room cleaning, I got an answer that I requested too late. I didn't get a notice from the hotel that I could only get the cleaning if I requested it early. The staff finally offered to clean the room as if they were kind to me. If you want a safe or comfortable stay, I would advise you to consider other hotels because there are many great hotels nearby.
Stayed 2 nights in Sep 2022

6/10 Okay

Haeyoon

Stayed 7 nights in Aug 2022

10/10 Excellent

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a very pleasant stay here. We mainly chose here for the bath tub with the city view and it was so worth it. Make sure to bring some bath bombs with you! The check-in staff was wonderful as he checked us in 1.5 hours early despite their strict check-in policy (my friend that stayed a day after couldn't check in early). I guess we got lucky. The hotel is a little bit of a walk from a subway station but there are closer bus stations. Parking is a little annoying as they have a robotic elevator parking system. You have to wait a while each time you want to get your car. Also, when we were staying the elevator was not working properly. Other than that, the rooms are really nice here and the view is great. The higher floors can also see Han river. I think I had premier king room and the room was very spacious. The bathroom was also spacious. Loved the rainfall shower and a separate toilet room within the bathroom. They also provide robes and slippers so it felt like a luxury experience. Overall, the value for what we paid was excellent and would highly recommend everyone to stay here. I wouldn't mind staying here again for sure.
Stayed 3 nights in Aug 2022

10/10 Excellent

Joon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2022

4/10 Poor

Taichi

Stayed 9 nights in Jul 2022

10/10 Excellent

Kangsan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

PYUNG HWA

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

David

Stayed 1 night in Jun 2022

6/10 Okay

Danielle

Stayed 2 nights in May 2022

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Gil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was good for the price I would recommend. Staff was friendly and accommodating. I would stay here again.
Stayed 1 night in Nov 2021

10/10 Excellent

Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Bumkwan

Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Real river view?
Paid almost double the price for the special river view however, I barely can see the river and it is not a corner unit as well.
Stayed 1 night in Nov 2020

10/10 Excellent

YONGGUK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Junghun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view is great
One of best choice if you find the hotel which is comfortable. It's my fancy
Stayed 1 night in Apr 2020

4/10 Poor

Verified traveller

Stayed 3 nights in Feb 2020
Response from Entra Hotel on 26 Mar 2020
안녕하세요 고객님. 귀한 시간 내 주셔서 후기 남겨 주신 점 진심으로 감사 드립니다. 고객님께서 투숙 후 만족하실 수 있도록 더욱 노력하도록 하겠습니다. 감사합니다.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
10/10 clean! Love this hotel, highly recommend!!!!
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Min

Stayed 4 nights in Dec 2019

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no closet or place to hand clothes at all! The front desk employees were rude and not helpful.
Stayed 1 night in Dec 2019