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"Good location, clean and courteous staff "

"The hotel is just fine, not better. My view from the 26th floor to the harbour was great. But that’s where it ends. The elevator situation is a problem. Even though there are 5 of them you are always waiting and they tend to stop at almost every floor. Also getting water and ice can only be done on the 5th floor which means going up and down and using the terrible elevators. I wouldn’t return"

"Exceeded expectations. Check in with quick, no long queues. Spacious and the staff were amazing. All very friendly and polite. Really good location, good size room and a huge bed big enough to sleep 2 adults and 2 kids age 7 and 9! Would highly recommend and will definitely book this hotel again for our next trip "

"Easy access. Hotel just within the mall. "

"Location is good and staff are great! Hotel is a little outdated but still holds its charm. Our view was amazing and only thing we didn’t really enjoy was the breakfast at Cafe Marco. "

"the room was a little bit outdated and the restroom as well but other than that our stay is pretty good "

"Clean room"

"We had a wonderful stay. The staff was courteous and friendly. Room was clean and the cleaning lady was very accommodating. Most importantly we liked the location. "

"Room with a view Sunrise view at the Kowloon Bay!!"