Search Hotels Near Shell Bay Beach, Swanage

"There was plenty of a wide variety of foods for breakfast for every guest to enjoy"

"we only stayed over one night. The food was adequate and cooked well three courses Breakfast was well presented with good choices very friendly Staff. Whilst there we noticed that there was a swimming pool for the guests also entertainment of an evening which was good fun. Over all a good stay but a bit dated"

"Good breakfast general staff (bar restaurant etc) excellent. However front desk inefficient & duty manager CALLUM was rude & dismissive . With that attitude he has no future in hotel management. Front desk were super efficient in taking unauthorised payments from credit cards but not so good in refunding!! Hotel overall appearance tired in need of redecorating throughout. Large cracks in outside walls. This is probably due from recent cliff face collapse. Not up to Marriott standard & would not stay again. Overall not an enjoyable holiday."

"My husband & I arrived on a Friday and we're fairly late arriving, we were shocked at the price of the parking, the sign said £18 per day. You have to use an app which I do not like! We walked to reception and booked in. We were told our room was on third floor. We got in the lift and went up, as soon as the doors opened the heating hit us! We found our room and went in. Again the heat hit us! No a/c or even a fan.Hubby opened a small window and we found we were above the kitchen and had all the heat vents below us. The room was decorated poorly and hubby noticed paint on the frames of pictures where they hadn't been removed. The bed was clean at least, the pillows were awful and I had to ask for a third to make a bit of a even level. The bathroom did not have a window and no extractor so smelt damp. The towel rail/ radiator was not even plumbed in! The room was not worth the money paid! We've had better in a Travelodge! The pool was clean but did not visit the spa so can not comment on that. Having looked forward to staying and seeing family we left early on Sunday just purely to get away from the heat. Food was ok but a small menu. Pricey too. We won't be staying there again!"

"Just back from 3 night break and was surprised at how quiet the hotel was well away from any noise of roads. Room was fine and had aircon and very good wifi included. Staff were all very friendly and helpful. Breakfast was hot and refreshed regularly so never ran out of anything, only scrambled eggs no fried etc but that’s a minor issue. Parking bit steep at £10 for 24 hours. Fairly short walk into main front area of Poole for shops boat trips restaurants etc. Bit tricky to find way in and out of hotel on road system but fine once mastered"

"No daily towel and bed sheet changes"

"Loved our stay so much that I’m booking my next trip now! I took my pug and he had a great time! So accommodating to travelling with your pet!"

"Breakfast was very busy due to a trade union conference and options were limited. Also we were charge extra for coffee on the first day and told on the second day it was free."

"Some staff were not helpful. Breakfast was disappointing. Rooms average. Pool was unswept, shoddy though the pool itself was good."