Motels in Shellharbour City Council

"Not what we expected, photos look better than the actual. Shower head unusable sprayed out over end of bath. Bath plug continued leaking so kids had short baths before water was gone. No freezer for ice. Hand basin has double job as the sink to wash dishes. Windows were filthy. I thought I booked a cabin on the water but that wasn’t the case either. Beds were okay that is probably the only good thing I’d say about it. Toilet roll holder hanging down so chasing toilet rolls everywhere. They could do so much better Starting with cleaning and maintenance"

"We had a great stay, I would definitely stay again! Thank you for being so accommodating."

"First off, the reception greeting was good very polite. But ask them something out of the ordinary and you get a blank stare. No comprehension of what you are asking. The manager says things are available to you, but the front desk know nothing about it. Keep in mind that there are new owners now who are doing catch ups in quite a few areas. On the surface everything looks clean spotless and tidy. But behind those washing machines, toilets and dyers are months of dust, powder and assorted debris. The beds are pillow tops, but still rather firm. We stayed for a week and had sore backs at the end. They do supply lovely fluffy towels to die for though. All the kitchen utensils that you would need is supplied and in good working order. Some of the shelving were missing the plugs to hold them up, Luckily I travel with spares, so was able to fix them to use. The rooms are a bit sparse, could do with an extra chair and more pictures etc. on some walls.There are now a couple of food outlets within walking distance, especially a nice coffee shop near the station. Even though you are close to the station we didn't notice any noise from it. There is unfortunately building work being done next door. Also lots of steps to the entrance, no ramp for those who can't handle steps. You have to use the carpark ramp, but you need a keycard and we found they don't always work and were not able to speak to reception to let us in. Had to run to Front desk for help. Minor irritations."

"Great location. Good spacious room. Sauna & pool area was fantastic. There was a lot of sand or something at the bottom of the spa for the entire weekend"

"Clean room, good location"

"Parking was fine. This is an active Bar with music until 2:00AM. The rooms were good, but the noise was a bit of an issue."

"All good. Been before and fine"

"Awesome….clean great staff"

"Clean tidy rooms. Just what was required. Good food. Bar was fine."