Hotel dekat Air Terjun Shiraito

"スタッフはとても親切で部屋は清潔で広々としていました。 氷点下で寒い日でしたが、部屋のエアコンだけでなく追加でオイルヒーターを用意してくださいました。 台湾からの団体客があると事前に電話連絡してくれました。以前に団体客と一緒は嫌というお客さんがいたからだろうです。そういう心遣いも何だか嬉しかったです。レストランは利用していません。近くのハコニワ食堂というレストランを予約しました。大変美味しかったです。"

"Stayed here woth 4 kids to ski. Great spot and friendly staff. Will stay longer next time round "

"This hotel is a hidden gem with helpful and friendly staff. Feels like a b&b with cooked breakfast, games area for adults and kids. The staff went above and beyond - helping us with transport to our next destination, making calls (in Japanese) and driving us to our shuttle connection. Rooms were comfortable and warm. It’s about 10mins from the town centre but they do offer pick up and drop offs from the train, and it makes it quiet and peaceful. Highly recommend! "

"Very thoughtful and helpful staff, always offering us heat packs/ umbrella when we leave in the morning. Onsen is small but has both indoor and outdoor areas, good vanity supplies and hair dryer. Location is excellent if you drive and want to be based near the Hoshino resort area. Plenty of things to explore within 20min drive from hotel."

"Incredible stay and experience at 軽井沢森四季! The staff was so helpful and assisted us with everything we needed including making 2 amazing meals for our group. The 緑 cabin was the perfect size for our 6 person group and we were really able to utilize the space and location to maximize our time in Karuizawa. We especially loved the wood burning stove in the cabin and used it during a snowstorm to have the coziest night of our trip. I highly recommend anyone interested take advantage of this...

"客房整潔、職員有禮貌！"

"スタッフが素晴らしい バッフェ式の朝食はどれも美味 アメニティは少し貧弱"

"めっちゃ良かったです！ 最高でした"

"Wonderful hotel and delightful experience in Karuizawa- the food, the people the shops. A highlight of our trip."

" 。"

"Room was clean"

"コテージを利用しましたが、バーベキューセットがあり、ゆったりとバーベキューをしながらくつろげるので、良かったです"

"Lovely people, gorgeous property. Book restaurant on premises in advance."

"客室は清潔で、ラウンジではのんびり過ごすことができました。また、翌日の朝食はそれほど期待していなかったのですが、十分に楽しめる内容で美味しかったです。また、利用したいです。"

"とてもヘルシーで良かったです。"

"服務很好！飯店很漂亮也很棒"

"超乎想像的滿意，客房職員餐廳表現全部超5星級"

"Appreciated the cleanliness, even a towel provided to wipe the wheels of your luggage to not drag dirt into your living space. "

"I have never stayed somewhere with a kinder, friendlier staff. I was blown away by how caring and thoughtful they were."

"お部屋が広く快適に過ごせました。"