Search Lodges in Sierra Helada Natural Park

"A lovely getaway — mostly — with a few avoidable niggles Overall, this was a really enjoyable and great value stay, and the staff deserve a special mention — particularly Oscar at the bar, who was consistently friendly, attentive and hardworking throughout our visit. The resort is generally a quiet, relaxed and welcoming place, which is exactly what we were looking for. Most of our stay lived up to that perfectly. That said, a couple of things stood out as slightly odd. During one session by the indoor pool, heavy rock music was being blasted at full volume while a single person took a water aerobics class right next to the sun loungers — a rather bizarre combination that didn't quite fit the atmosphere. More significantly, on our final day a large group of men — possibly on a stag do — decided that everyone around them needed to share in their music, played loudly through a portable speaker. As the day went on and the drinks flowed, the volume crept steadily higher. It did put a dampener on what had otherwise been a very pleasant stay. This is really a management issue — a quiet, polite word from a member of staff asking the group to keep the noise down would have made all the difference. It's a shame, because the resort is genuinely a great spot and the majority of our time there was really positive. Would still recommend, but management would do well to be a little more proactive in preserving the peaceful environment that makes this place special."

"Lovely sea view, very comfortable beds and tasty breakfast. Staff were friendly and helpful, would definitely recommend and visit again. "

"Poor parking. Under renovation. Noisy. Excellent staff and walkable "

"was ok had to pay extra for Sea View but amazing location."

"Fab place all round "

"Lovely room recommend beach front "

"Great location lovely hotel "

"The hotel is in a great location. Our room was nice and spacious with a terrace to go outside and see the ocean. The staff is very friendly. Everyone we saw greeted us and smiled at us. Kevin at reception went above and beyond. He always has a smile for every guest. He helped us rent a car. Car was delivered to hotel. Super great service. Thanks for making our stay a memorable one."

"Fab location ,and beautiful view from your room ,the hotel is spotless, couldnt fault anything ."