Search Hotels Near Soldiers and Sailors Memorial Arch, New York

"It was a very relaxed visit for us. The front desk and the room service / housekeeping folks were extremely patient, helpful, and showed great humanity in meeting our personal needs. In addition to the comfortable bedding, shower, room essentials made for a very pleasant visit for us. Thanks guys. We appreciate you."

"We stayed here for 4 nights in April while attending a wedding in Brooklyn. On arrival, the guy who checked us in was friendly, informative and managed to get us into our room early, which was appreciated after a long travel day. Our room was sufficient for our needs, although a little small. There was very little wardrobe space which meant most of our clothes stayed in our suitcases. The bathroom was clean and modern - but you can see through the glass both in and out, which was fine for us as a married couple, but if you’re staying with someone you aren’t THAT comfortable with…not so much! The safe also didn’t work - kept saying an error message when we tried to program it to lock. On the first night, we had an issue where a member of staff spoke rudely to us because we used the elevator supposedly reserved for the rooftop bar (we had no way of knowing this). We reported it to management via the feedback request on Hotels.com, but it was never followed up. The second morning after housekeeping had been, the sheers in our room stopped functioning, meaning we had to climb onto the bed to move them manually when we wanted them open or closed. When we checked out, we discovered that Public charges a $45 per night ‘resort fee’ to cover ‘access to 24/7 gym, rooftop bar, lobby spaces’ etc. We used the gym once, and didn’t use any other amenities, so felt like it was a sneaky charge. Perhaps it should be charged on a guest-by-guest basis on individual need…."

"Horrible"

".."

"Coming in from RI for a family emergency the staff made the experience very good. Shout out to the parking lot attendant for accommodating my XL SUV. There was a road race the next day and he went above and beyond to make sure they could fit my vehicle in their lot as opposed to a lot 10 min from the hotel ."

"Staff was great, great location"

"I was there for 4 nights and the room was made only 1 time. I had to requests towels and coffee. I was also charged $20 per night extra so I could get a 3rd floor room. The room was small with 2 beds. I will not be staying there again."

"Clean, safe property. Painfully slow elevator, incuded breakfast was ok."

"Location was great. Staff was super helpful and the breakfast and coffee service was nice. Room was clean and nice. Highly recommend"