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"New and clean. Staff were friendly and helpful even though the hotel was full and busy"

"Wonderful accommodation with excellent customer service. Location is great as well close to the airport and the Frankton centre"

"Excellent service "

"The staff were very friendly and accomodating. The fridge broke on day two and our food was spoiled but fridge was replaced. The TV remote controls did not work. There was coffee but no milk. Not enough hangers for clothes enough for a week’s stay. The room did not have lake views as we requested on booking."

"Ideal for overnight stay for getting to airport for early morning flight. Lots of options in the area to eat. Dinner was great with very accommodating staff. Not sure about the robots? Shower door hit the tiles when open and it was very difficult to enter and exit the shower. Needs fixing. Hairdryer on the wall did not work. (Needs repairing) Luckily found a plug in hairdryer in the bathroom drawer which worked. "

"Parking was very tightly spaced but was under cover and convenient. The views from the room were superb and the staff was very professional and helpful. The hot tub was a bonus. "

"Helpful and approachable staff, 24/7 service. The great mix of cultures amongst the staff, working there. Nothing was too hard when it came to enquiries."

"Perfect place to stay, location across the road from the town hall when attending a concert., it was great for us coming in from out of town. ."

"Yes"