Hotel dekat South Plains Mall

"The breakfast staff was unkempt. Not very professional standard of dress. The bed itself was uncomfortable. This was not up to the Hilton standard and not value for money."

"Excellent hotel! Super dog friendly."

"We are on a 3 week trip through Mississippi and Texas with stops in Kentucky, Alabama, Louisiana, Oklahoma and Missouri, staying mostly at Hampton Inns since we are traveling with a small dog. The Lubbock location was the nicest layout we've seen for the hotel and room itself. We visited family, the Windmill Museum and the Ranching Museum at Texas Tech plus several shopping areas on the south side. We found this location in Lubbock made it easy to get around town, to a grocery and to TTU when...

"Staff I interacted with were way better than I expected"

"Beds were comfy. It was a good stay."

"Towel rack was not prest. Looks like it was taken off. They had joint compound where it was. Other little things but room was comfortable and served it purpose."

"The location was perfect and had many restaurants around it."

"Loved the staff and the suite was great. The only issue is that this property needs major renovation. I believe they are already preparing for that according to the staff we spoke to. Otherwise, it was great!"

"The staff was some of the most pleasant and friendly people we have met."

"Great place to stay. We will be back!"

"I booked this for son and his wife, they said it clean and acceptable"

"total package. as far as good things, fully satisfied"

"Very clean property. Convenient location and well-maintained!"

"Clean room"

"The staff was very nice"

"Terrible shower"

"Clean room, check in and out was easy,"

"I know this was an older hotel but it still could have been cleaner. The room had floors popping up when you walked. The walls and mirrors had shown a lot a of wear and tear. There were chunks and pieces of the wall and the frame of the mirror that were out. The floors were dirty, and the bathroom was not the cleanliness. The only nice thing I can say about this room is that the side where we were on was actually quiet"

"This is the worst suite at a Best Western I have seen in my many years of travel. Don't expect to have meals using the kitchenette. There is absolutely nothing in it. See my pictures to view the short comings. I was going to stay 4 nights but checked out after the first night. A few of the issues were: birds living on the balcony with poop all over it. Dead bugs in the ceiling lights. Fans that banged loudly. The safe didn't lock. The towel bar was Scotch taped together and fell apart. The...