Harbour Hub Hotel

Property class: 2

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Close to WestQuay Shopping Centre, Harbour Hub Hotel provides amenities such as laundry facilities. Stay connected with free in-room WiFi.

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Room options

View all photos for Standard Double Room

A modern bathroom with a glass-enclosed shower, a white marble sink, and teal-colored cabinetry.

Standard Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

A bedroom with a bed, nightstand, lamp, and window with curtains.

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room, 1 Queen Bed

A neatly arranged bedroom with a bed, bedside tables, and a mirror.

Comfort Double Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double Room, 1 King Bed

A bedroom with a tufted headboard, a white bed, a nightstand with a vase of sunflowers, and a framed picture of a building on the wall.

Luxury Double Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

A neatly made bed with white linens and a patterned pillow, a bedside table with a lamp and a vase of flowers, and a wall with a subtle texture.

Deluxe Double Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Southampton, Harbour Hub Hotel is in the city centre. While the natural beauty of New Forest National Park and South Downs National Park can be enjoyed by anyone, those looking for an activity can explore Southampton Cruise Terminal. Paultons Family Theme Park - Home of Peppa Pig World and Southampton Maritime Museum are also worth visiting. Visit our Southampton travel guide
Map
14 Terminus Terrace, Southampton, England, SO14 3DT

What's nearby

  • A historic building with a stone facade and a Tudor-style structure with timber framing and white walls.
    Tudor House and Garden
    11 min walk - 0.9 km
  • A grassy field with trees, a hill, and a Holiday Inn building in the background.
    Mayflower Park
    12 min walk - 1.0 km
  • An aerial view of a city with a large stadium, a river, and a tall building.
    St. Mary's Stadium
    12 min walk - 1.0 km
  • Ocean Village Marina
    11 min walk - 0.9 km
  • WestQuay Shopping Centre
    14 min walk - 1.2 km

Getting around

  • Southampton Woolston Station
    18 min walk
  • Southampton (SOU)
    23 min drive

Restaurants

  • The Grapes
    2 min walk
  • Porters Steakhouse
    3 min walk
  • The White Star Tavern
    2 min walk
  • Maritimo Lounge
    7 min walk
  • The Queen Mary
    5 min walk

About this property

Harbour Hub Hotel

  • Hotel near WestQuay Shopping Centre
  • Harbour Hub Hotel provides laundry facilities and more. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
  • Smoke-free property and luggage storage
  • Room features
  • All guest rooms at Harbour Hub Hotel offer comforts, such as laptop-friendly workspaces, in addition to
  • Other amenities include:
    • Bathrooms with shower/bath combinations and hairdryers
    • Heating, daily housekeeping and desks

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The price is Rp825.390
Rp990.468 total
includes taxes & fees
5 Oct - 6 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in fee for check-in between midnight and 7:00 AM

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your passport after booking

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between midnight and 7:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have any lifts

Frequently asked questions

Is Harbour Hub Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 15 per pet, per stay. Service animals are exempt from fees.

How much is parking at Harbour Hub Hotel?

Harbour Hub Hotel doesn't offer parking.

What time is check-in at Harbour Hub Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available from midnight to 7:00 AM for a fee.

What time is check-out at Harbour Hub Hotel?

Checkout is at 11:00 AM.

Where is Harbour Hub Hotel located?

Located in Southampton City Centre, this hotel is within a 15-minute walk of Genting Casino and WestQuay Shopping Centre. Southampton Cruise Terminal is 2 mi (3.3 km) away. Southampton Woolston Station is 18 minutes by foot and Southampton Central Station is 25 minutes.

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Reviews

Harbour Hub Hotel Reviews

5.8

7.0

Cleanliness

5.4

Amenities

5.6

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 24 out of 138 reviews
Rating 8 - Good. 30 out of 138 reviews
Rating 6 - Okay. 25 out of 138 reviews
Rating 4 - Poor. 21 out of 138 reviews
Rating 2 - Terrible. 38 out of 138 reviews

Reviews

Verified review

6/10 Okay

Disliked: Staff & service
It was adequate for a good nights sleep before heading to the cruise port. The bed was extremely comfortable which was a plus. There was no staff as the hotel was self check-in. Bathroom was small but the shower was clean.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Great location. Close to Oxford street for bars/restaurants. Rooms were better than expected from other reviews we read. Excellent for a short stay and for the price.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Lovely room but sadly no air conditioning or fridge. Good location for the docks if sailing and a pleasant walk to the town centre, would stay again but probably not during a steaming hot spell
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
It was as expected, well located, lots of bars and restaurants, close to cruise
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
The new owners are clearly trying to get things sorted and put right. It was an ideal stop for the cruise terminal but would benefit from some modernisation and TLC. The vending machine in reception was poorly stocked and that area of the building was like walking into a sauna. Access was easy enough with the codes sent on day of arrival and the staff we great when ask if we could have a late checkout. Plenty of places to get food in the area too.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good - close to the maritime area and city center. The hotel is a fire hazard and it’s ill maintained. I will not recommend it. Also, the advertised pub at the ground floor is it NOT part of the hotel, as advertised.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The check in and using the code for the doors is all a bit of a hassle but during check in window there does seem to be staff around to help. It was a good location and clean.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and well-maintained. The hotel is near to lots of pubs and restaurants so it’s a plus. A bit far from the museums and stuff but not too far.. it’s walkable
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
Room was clean. Bed sheets were way too small for the king bed. We had no towels, however, they did drop off towels a few hours later after sending an email. The area is fairly quiet and it’s conveniently situated close to restaurants and the cruise port. We do recommend this hotel.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. No elevator so tight going up steps with luggage. But room was clean, and staff was helpful.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay ...very clean room . perfect location..nice and quiet too...if like me visiting the bars in the area especially the London hotel nearby ...then it's a must .
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
A good location and cleanliness are all this “hotel” has going for it. No elevator, no USB ports, no bathtub that it advertised. It doesn’t even have air conditioning! It was ungodly hot, especially trudging up the stairs.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The hotel is well located & has pleasant facilities. However as seniors would not recomend it. Rooms are upstairs with m ultiple narrow staircases which as an 80 plus senior made access arduous If I were a 30/40 something I would heartily recomend it Cost & location are excellent. Oxford st. With great restos & bars is less than a minutes walk.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, easy to access
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
It was a lovely stay. The rooms were clean, tidy and quite modern in design. Great value and if we are in the area again would definitely stay again.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Affordable option to stay central, parking is on the street pay and display. It was easy to access with instructions given, no reception available but worked ok. Not ideal if the weather is hot as no aircon and the building gets very hot inside. For some reason, i was confused as I thought this was around the Marina but not at all. In summary, no frills and works for a quick central stay.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
It's a self service check-in though if you phone for help they answer quickly. Makes it decent value, carpark opposite is £9 for 10 hours and free midnight to 8am, check in 3pm 10hr parking gets you to 9am the next day, use the machine and pay by card not the app Good area for bars and restaurants Bed ok clean but not the best, basic overnight stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a car park opposite the hotel. It’s close to all amenities. The room was very spacious and the bed was so comfortable that we wanted to ring in sick for work 😄We could have stayed in it all day . It was such a lovely hotel. We will be using it again in the future .
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Only downside was the check in procedure which didn't seem to work when I attempted to it. However, door code sent and access duly gained. Nice comfy room. It mentioned about noise from outside, but didn't hear anything personally. Bed was made each day with coffee etc topped up. Made for a nice base for a couple of days
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Lively comfortable bed and quality duvet. Room clean. Good location close to our NYE venue. Luckily got parking outside.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The room was bright, immaculate, well decorated, clean and the bed was so comfortable with fresh linen. Couldn't fault the en suite shower and toilet room. The room was so hot. There was a fan in the room but it didn't help much. My grandaughters were in the room above us but their room was dirty, rubbish in room etc. It just wasn't cleaned well before they went in. The housekeepers we saw were so lovely, friendly, helpful and approachable. The communal stairway was the main problem. The carpet was dangerously frayed and rising up outside some rooms, especially room 8 and at the top of some stairs. Definatly a trip hazard. The top part of the stairs need handrails. My sister had to come down the stairs on her bottom. Access is not suitable for disabled and those who are unsteady on their feet. We didn't realise the hotel did not have a reception and worked on a code and email system so it felt a bit impersonal. We were locked out of our room as we put the wrong code in the lock, there are posters telling you who to ring if theres a problem, but we just waited a couple of mins for the lock to reset itself then we got in ok. We didn't really feel comfortable with this system but its personnal preferance. It was advertised as being above a bar but this was closed during our one night stay. Good location once you relise where you are. Restaurants and local shops a short walk away. On street parking and a car park across the street. Lovely rooms but set up is not for us.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not what we expected. Be careful to not confuse this with the Harbour Hotel in Southampton. This place does not have a front desk, our toilet seat was broken and the window would not shut. On the positive side, it is located around the block from a lot of good restaurants and it was easy to get to the cruise terminal.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
Overall conditions are not good for people to stay.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Very enjoyable stay
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not qualified to include in the Expedia hotel list with no basic hotel services！
Stayed 1 night in Aug 2026