Hotel dekat St. Ann's Hill Park

"Arrived at the hotel at 1:30pm as checkin was not until 3pm we sat in the bar and waited. Looking around the staff seemed flustered, stressed and any requests felt like a bit too much trouble. At 3pm went to check in and was told the room was still not ready. Only then were we allowed to use the facilities I.e outdoor pool.(would it have been too much trouble to offer this at 1:30pm?) we were told they would find us when the room was ready. At 6pm still no sign of staff so went to reception...

"The property is beautiful as was the room, unfortunately the tranquility was visual only. Loud music from pub was all afternoon until approximately 8 pm, and then we could still hear customer conversations. The next day was quieter but still was able to hear the restaurant customers. No sheers on window and because there is campground across the river we kept drapes closed for privacy, creating need for artificial lights. Be careful in shower, it’s beautiful but the shower floor is slippery. ...

"Friendly host, great communication and lovely, comfortable room. Thank you!"

"Amazingly quaint location views and steps from a subdued river Thames. Convenient location short Uber to either Windsor or King HenryVIII Hampton palace. Straight into London Waterloo station. Mason and Judy thoroughly thoughtful and kind. English family town. Loved our stay"

"Reception desk minimal, breakfast good. Clerk had trouble finding my reservation, then asked for my passport, then settled for driver's licence (but why?)."

"If you're under 60 I don't recommend this hotel. I think they need to make it more obvious that its catered to over 60s mainly."

"Fabulous little find! Great location, wonderful host and fab breakfast! Will definitely be back for another visit"

"I loved this place. When I go to England, I enjoy these smaller, transformed hotels much more than bigger ones and Hand and Spear has been the best. The room I got was spacious with ample wardrobe space and beautiful decor. The bath was insane with a beautiful claw foot tub. I’m very self-sufficient when I travel so I don’t expect a room made up each day but I’m sure they would accommodate you and they quickly brought extra towels when I asked. The thing is…my room had food and a little fridge...

"very friendly , courteous staff and location is great"

"The room was clean and immediately ready, so no waiting. Both restaurants had good offerings that complemented each other. Food quality was great. "

"I had great stay"

"Edwina was a welcoming host! Nothing was too much trouble! Made sure we always had what we need! Accommodating our American car! Fabulous fresh cooked breakfast! Room was lovely which was cleaned daily. The best shower pressure! Tea coffee, water and juice in the room. Great location, walking distance to Esher town centre and the Racetrack! Highly recommend Edwinas home!"

"Very enjoyable stay. The staff were outstanding always ready to help."

"Fantastic stay and food was amazing with super service."

"Very nice place is comfortable"