Hotel dekat St Helens Duver

"No breakfast included despite booking confirmation. Room ok but very much in need of repair. Bathroom provisions poor and needed to request additional ‘essentials’ having been left 1/4 a roll. "

"A lovely hotel and lovely staff. Great location. We are in the bar and food was excellent as well. There was a slight hiccup on our arrival due to a delayed ferry but the staff couldn't do enough for us after that. We will definitely return and recover.mend it to anyone"

"Staff were friendly and welcoming on arrival and lovely to speak to throughout our short stay. The hotel is immaculately kept and tastefully furnished. Our room was spacious (family room with a queen bed and bunk beds for our 2 children was a dream for them) and had great amenities. Bathroom was clean and basic toiletries were supplied along with shaving and dental kits. Enjoyed our short stay and would highly recommned."

"Stayed a couple of nights for a cycling weekend, nice en suite room with tea and coffee, comfortable bed, good English breakfast. Excellent value for money. "

"Booked this hotel as last minute, I come to the island often to visit my dad so this was first time staying somewhere different. Set up more like a b&b than an actual hotel though. John the owner was lovely showed us to our room, and even made sure I knew the code to get back in through the main door. He made us breakfast each morning we were there too which was nice. Only thing id say, is that there was no tea bags or coffee / cups to go with the kettle in the room so had no use being there....

"The staff were really lovely, easy check in and easy check out. But, the bathroom had toothpaste marks all over the sink, glass shelf and mirror. The temperature of the shower was either really hot or really cold, you couldn’t change it manually. The hair dryer in the room didn’t work at all. The big bathroom light didn’t work, only a small one above the mirror when you used the shower you could hardly see what you were doing."

"Great views from the bedroom towards the sea (apart from the infamous Shanklin lift shaft). Sun rise while lying in bed was fantastic to see. Staff were great and the food was good. Although some areas were a little worn and could do with a bit of TLC, it was very clean and tidy."

"Issues about the room Open the door - strong musky smell even with the window open. On arrival in the room I had to remove 5 spiders (each in different corners of the room) aswell as several cobwebs. Carpet had a massive stain upon entering the room which probably added to the musky smell. Room uninviting and very small for double. Décor was 1970's styled, looking incredibly dated. Bath had large scattered spots of paint so you certainly wouldn't bath in it. Can’t shave as there’s no plug in...

"Staff helpful and pleasant except for one staff member at breakfast who was actually rude and unhelpful, which was a shame as she let the hotel down. However, overall, nice place and welcoming."

"The breakfast menu is good. Property has own free parking. Good localisation. Not far to Ryde Esplanade and town center. "

"I found spider webs on walls and lift look too old ...window is not at good i booked doubleroom with sea view which was on 3rd floor"

"Good stay at the heart of town and pleasant stay"