Hotel dekat St. Stephen's Shopping Centre

"Room is clean however there is no sound proofing so if you got to the age where this is an issue bear in mind you can hear next rooms bathroom fan & any phone conversations or toilet noises or conversations Luckily few in hotel on my stay Nor marking down for the above as out of their control I guess and I’m noise sensitive sadly wish I wasn’t "

"We stayed in a room on a Friday night that was at the front of the hotel directly over looking Ferensway.....straight across the road was a bar that stayed open until 6am playing loud music, neither of us got much sleep."

"Very good breakfast, all the staff really nice"

"Nice staff and clean room."

"The property is in need of a refurb as it is looking tired in places. Staff were helpful and polite. Outside seating was insuficient on this sunny weekend. Cooked breakfast was good but the continental (cheese & ham etc) was woefully poor. In the light of recent events the security was bad, entry to the rooms via lift and stairs was not controlled in any way so anyone could walk in off the street and have access. Location, location, location is the big plus for this hotel all in all a very...

"Definitely not "serviced ". 2 loo rolls, half a bottle of washing up liquid, 1 x pod for washing machine and about 75ml milk left to us for 4 nights/5 days. Check in is an email sent to you literally at 2pm, not a minute earlier and there is a number to call if anything emergency is needed. Other than that, no human interaction. Your room key is a swipe you get in your email. Noisy at night if you're at the front. There is a nearby church whose bells are chimed every 15 mins throughout the night...

"Helpful, friendly staff. Close to town centre and lots to see"

"Booked as a base to explore Hull. It's basic but immaculately clean and perfect for a quick stop over. "

"Room was tidy and clean. Kitchen was perfect to use. "

"Lovely and clean, staff really good 👍. Only downside was car parking. £16 for 2 nights. Multi storey in town centre £6 for 48hours. 🤔"

"No staff about when you needed them. Heating not working. Wasnt fixed when asked. Restaurant has been shut about 4 years, no food on site. Fire alarm went off at 4.45am and no staff on site. Fire brigade had to break in to reset alarm. Makes Fawlty Towers look like a 5 star! Dont be fooled by the pictures! Cheap and definitely not cheerful. Literally unable to contact anyone for a refund. "

"A+++ no complaints great value for money "

"Il faut savoir que l hôtel vous préleve 100 euros en plus dès l arrivée et que vous les récupéré bien plus tard 1 mois après environ . Bien sûr sous certaines conditions. Hôtel assez bruyant "

"This is not a hotel The bathroom was a disgrace, I didn’t stay moved onto another hotel"

"The t v in my room 7 kept on missing a beat with the picture then coming back on so frustrating apart from that everything ok"

"We didn’t stay! As the hotel decided to cancel the evening before the Coldplay concert due to weather! What absolute rubbish. So disappointed and would never consider staying there again. Even paid upfront and booked months in advance. If I had have cancelled within 24 hours I would have been charged! We had to book another hotel which cost us above the odds just so we could attend the concert. A very upsetting and stressful experience. "