Search Hotels Near Stanfield Marsh Wildlife and Waterfowl Preserve, Big Bear Lake

"First off, this property is in transition from an old hotel to an updated one. We saw painting in progress. The lobby has a great vintage vibe as was the design of the microwave and fridge in our room. Our overall experience was not great though. Our room shared a wall with another and we heard them and their t v into the early morning hours. The shower was clean but took TEN minutes to get hot. Two towels and one washcloth was provided for a two night stay. The bed was a other issue and clanked when we sat down or turned over. That said, this was room15. We will hope that these negative experiences did not occur in the bungalows and other guest quarters."

"Beautiful place!! Everything is new 💕"

"Enjoyed our stay ! Always looking forward our stay . Staff is awesome ."

"It was fine"

"Very dissatisfied with the service. Description of the property was deceiving."

"Fantastic, yet brief stay. Very helpful staff, thoroughout both before & during the stay"

"I booked Kathy’s Cottage based on its high rating, but unfortunately our experience was very disappointing. Check-in was extremely difficult, which was already stressful—especially since I booked this for my dad. Once inside, the heater and fireplace were not working. I contacted the provided number, and instead of sending help, they instructed my dad to light the pilot himself. He was not comfortable doing that, and I made that clear. They said they would contact maintenance, but no one ever followed up that night. As a result, my dad had to stay there in the cold all night. The heat only started working the next morning, which did not help the situation at all. This was not a safe or acceptable experience, and I would not recommend staying here."

"Rooms photograph well but choices were made for design and not function. Lighting at the bathroom sink was too dim to get ready, bedside lights were all glare and closet area has no light I could find. Housekeeping let down the experience with some visible oversights in the bed and bath. The mattress, pillows, and towels were nice."

"Breakfast and staff were great, however, the beds were extremely uncomfortable and hard and would make noises anytime you would move around on the bed, to the point where it felt like the bed was going to break at any given moment. The structure of the bed felt unsafe."