Hotel dekat Strand Rockpool

"We had a nice day until we reach this place and wanted to check in. The receptionist/ the person handles the check in was very rude, very unprofessional and very unwelcoming - not hospitable knowing they are in hospitality industry. Dealing with a loss with a family doesn't give you the right to treat your guests bad."

"The hotel was clean and well-designed and stylish. Staff were friendly and helpful. Check-in & out process was quick and easy. The room was spacious and well-maintained. The bed & pillow was very comfortable. The swimming pool was really good especially the parasols and the swimming bed colour were super nice (instagrammable colours around the hotel). "

"Fantastic motel, easy parking, quick check in and short walk to great fish and chip shop. Even though they were super busy the rooms are super quiet and spacious with no outside noise heard. Well set out with air fryer, fry pan and microwave so you reheat and eat in your room. "

"Good location, clean facilities, nice separate areas, tropical gardens."

"Yes,everything was good,especially the new renovation they did.it was simple but efficient,been there before and this time im back again.place looks amazing!"

"Very unclean, mould in kitchen, bedroom cupboards and drawers. People smoking on balconies. Otherwise ok but this time not worth the money unfortunately. "

"Clean and well appointed apartment "

"Room tidy, but very small. Good location, close to lots of restaurants and pubs. Good parking if you have a car. Staff were amazing. Especially the manager. Our bathroom probably needed a deep clean. We had shower moths buzzing around which was a bit yucky. Also a few marks in the grout maybe. I’ve attached pictures. Housekeeping comes quite late, our room wasn’t done at 3:30pm. They did knock on our door to see if we needed anything though. "

"The room and bathroom is very clean. Great location ,just Walking distance to shops and restaurants. Staff are very friendly. "

"We were informed in advance that there would be a large function near our room on the first night of our stay which would be noisy. I asked for a room to be allocated to us that would minimise the noise and was told that this was not possible. The music went to 11pm and our room shook with the noise. there were other rooms we could have been given. I complained and got a $50 voucher Poor management"

"Aircon unit in the room needs an upgrade. Very noisy!"

"Great location but this hotel feels quite dated and needs some maintenance. There is a mouldy smell in the always and the bathroom ceiling looks like it has mould. The room we stayed in needs a new fridge, there were no door racks so we couldn't use it. The apartment next to ours was having work done and it was super noisy, not the relaxing stay we were looking for. There are not enough car parks for the hotel and we had to park on the street."

"Great stay "

"Clean room, staff are friendly and helpful"

"The buffet breakfast was great, plentiful and lots of variety. Room was well appointed. Friendly staff."

"Friendly staff, large room. Kitchenette supplies were a bit limited. "

" Very good room and friendly staff."

"We were disappointed when we arrived and learnt our room was not even on the Main Street that faces the marina. We were off the back street, obviously next to permanent residents. Our room was smelly, with old and damaged furniture. The pictures on Expedia are misleading as we had no view, we had old damaged furniture, and we were off the back road and nowhere Palmer Street. "