Verified
8/10 Good
Verified traveller
11 Apr 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Lisa Hotel Surabaya
3.0 star property
Travelers find a peaceful retreat at this Gubeng hotel, where pool relaxation and easy access to nearby attractions create the perfect balance.
Choose dates to view prices
Photo gallery for La Lisa Hotel Surabaya
La Lisa Hotel Surabaya provides a quiet escape in Gubeng with its garden and outdoor pool. Guests can relax at the coffee shop, use in-room WiFi, and take advantage of dry cleaning services and meeting facilities. Previous visitors consistently praise the attentive hotel staff.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
- Pool
- Spa
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
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About this property
La Lisa Hotel Surabaya
- Hotel near Tunjungan Plaza
- Consider a stay at La Lisa Hotel Surabaya and take advantage of a terrace, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a 24-hour business centre.
- You'll also enjoy perks such as:
- An outdoor pool and a children's pool
- Free self-parking and valet parking
- Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
- Newspapers in the reception, concierge services and tour/ticket information
- Room features
- All 121 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and free bottled water.
- Extra amenities include:
- Bathrooms with showers and free toiletries
- 32-inch LCD TVs with satellite channels
- Fridges, electric kettles and daily housekeeping
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Policies
Check-in
Check-in start time: 2 PM; check-in end time: 11:00 PM
Minimum check-in age - 17
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
- Fee for buffet breakfast: approximately IDR 750000 to 125000 per person
- Airport shuttle fee: IDR 250000 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Does La Lisa Hotel Surabaya have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is La Lisa Hotel Surabaya pet-friendly?
No, pets are not allowed at this property.
How much is parking at La Lisa Hotel Surabaya?
Self-parking and valet parking are free at this property.
What time is check-in at La Lisa Hotel Surabaya?
Check-in start time: 2 PM; check-in end time: 11:00 PM.
What time is check-out at La Lisa Hotel Surabaya?
Checkout is at noon.
Does La Lisa Hotel Surabaya provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 250000 per vehicle applies.
Where is La Lisa Hotel Surabaya located?
Located in Gubeng, this hotel is within 3 miles (5 km) of Monument Of Suroboyo, Mpu Tantular Museum and Royal Plaza Surabaya. Universitas Islam Negeri Sunan Ampel Surabaya and Taman Bungkul are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.0
Location
8.4
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 5 out of 10 reviews
10 - Excellent
5
Rating 8 - Good. 4 out of 10 reviews
8 - Good
4
Rating 6 - Okay. 1 out of 10 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 10 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 10 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
Sri Intanti
17 Dec 2022
Liked: Property conditions & facilities
5 nights in Deluxe Room
Clean and spacious room, but too many mosquitoes in parking space, hotel lobby and even room. Has swimming pool and elevator which are plus point for me.we booked room without breakfast as we wanted to explore Surabaya culinary.Must pay 100k IDR deposit for 2nd room card.
Sri Intanti
Stayed 1 night in Dec 2022
Verified
6/10 Okay
Siu pui
26 Oct 2019
床很短，身高只有160cm也覺得短
Siu pui
Stayed 1 night in Oct 2019
Verified
10/10 Excellent
mikiko
2 May 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
綺麗なホテルでした。
とても綺麗なホテルでした。
スタッフの英語も聞き取りやすかったです。
mikiko
Stayed 6 nights in Apr 2019
Verified
10/10 Excellent
Paul
15 Aug 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is apparently a new hotel, the facility is new and the room is very maintained well. i enjoyed a good stay there
Paul
Stayed 1 night in Aug 2018
Verified
10/10 Excellent
Yohan
19 Feb 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, clean rooms and friendly staffs.
It has been a pleasant stay from the arrival until the end when checking out. Friendly staffs and clean rooms. The front receptionists even remember my name and greeted me everytime i pass by the lobby.
Will definitely come back.
Yohan
Stayed 2 nights in Feb 2018
Verified
10/10 Excellent
Verified traveller
11 Jun 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room for cheap price
Nice room and clean, aircon is cool enough
Verified traveller
Stayed 1 night in Jun 2017
Verified
10/10 Excellent
Verified traveller
14 Apr 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent budget hotel. Location a bit far from city centre. Good street food places around the hotel. My stay was comfortable.
Verified traveller
Verified
8/10 Good
Bailing
24 Sept 2024
Bailing
Stayed 1 night in Sep 2024
Verified
8/10 Good
Sri Intanti
12 Dec 2022
Sri Intanti
Stayed 1 night in Dec 2022