Search Hotels Near Syndicate Falls, Portsmouth

"the property is nothing like the pictures. it was very unkept and smelt really moldy. Even the restroom at the reception area was below par for a hotel. To get the rooms, the tiles in the hall are very slippery and sunked in ...be careful when walking down the steps as well. In our room the toilet and the jacuzzi were not working. It was so bad i had to go all the way back to reception to request a room change.The second room smelt really moldy, we tried to air it out but here's where it went wrong. The reception stated that the security guard will bring us a fan to air out the new room, but on whatsapp she stated that i needed to come and collect ....its a good distance from the room. i was turned off by the atmosphere and lack of concern by the staff. I went to check out the same day (this was less than an hour after checking in) and the reception did not even have the courtesy to check me out and said that i should leave to the key with the grounds man. As we were loading the car i could hear the staff mockingly shouting "BYE!" i was really hurt. The pool was so dirty and unkept. I have reached out to Expedia for a refund and i am still unable to get any satisfaction from this ordeal. I DO NOT RECOMMEND ANYONE TO STAY HERE ESPECIAL BECAUSE OF THE MOLDY SMELL, BROKEN FACILITIES AND EXTREMELY UNHOSPITABLE STAFF. I DID NOT STICK AROUND FOR THE WORST "

"1. Hotel is in the middle of nowhere - no entertainment in or nearby - everyone sleeps early here, including the owners 2. Rooms are rustic hippie designed which is nice if you are looking for attitude 3. The air conditioner in the room hidden away behind the cupboard and starts by leaking water for first five minutes 4. Hot water shower is slow and not working st all on second day. 5. Nice jacuzzi also not working no water from tap 6. Breakfast was only stale bread and coffee and juice - omelette has to be ordered and paid for separately 7. Great hotel you are French you get asked if you want cut fruit for breakfast while I sat there wondering why I wasn’t asked. This resort is great hideaway for French speaking courting couples who just want stay away from everyone else. "