Hotel dekat Kuil Balsall

"I requested breakfast but was told they didn’t do it anymore. The stairs were cramped with 2 turns and inadequate/absent rails. We did not meet any staff. There was a note saying how we could ring them. The hot and cold water at the wash basin were plumbed in the wrong way round. I did not see any indicator for which was hot or cold. It matters because this is where you fill the kettle. The bed was comfortable and the room was warm."

"Decent"

"X"

"Good location for the NEC and Birmingham airport. Lovely rooms and amazing food."

"Excellent stay with an extremely friendly check in with a lovely lady called Joy on reception. Room was very spacious and quiet with a modern, clean bathroom and great shower pressure. Very comfortable bed. Plenty of free parking, nice restaurants and bars nearby as well as shopping. Will definitely stay here again when flying from Birmingham Airport."

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"Lovely host, very helpful & pleasant, parking directly outside our room which was a good size & very clean. Lovely surroundings with horses in the stables to say hello to. Great directions for walking to our concert at bp pulse about 15 mins away. The breakfast was very nice & served very quickly. Would definitely stay again & highly recommend."

"Perfect for visiting the uni"

"Superb hotel very friendly helpful staff Excellent breakfast will defiantly stay again"

"A 1 night stay before an early flight. Arrived behind a coach party so check in was slow. Had a reasonable quiet room. Had a good nights sleep. Can’t complain."

"Lovely clean room, included fridge, ironing board, iron as well as the usual things you'd expect like tea/coffee facilities, desk, TV, toiletries, hair dryer. Comfy bed. I'd recommend to stay here but if you're a light sleeper you may need ear plugs as occasional traffic can be heard. Excellent breakfast choice, cooked breakfast made fresh to order. Would definitely stay here again "

"The staff were excellent.Bathroom quite small,carpet quite worn in room.all in all a comfortable stay."

"Room was clean and comfortable. Staff were friendly and helpful"

"Great stay, beautiful country vibe hotel, team are amazing!"

"Personnel au top , serviable et aimable "

"I go every year to Solihull and I have tried Voco several times. Every time there is something wrong or it is the smell of curry in the corridors or it is the check in or out. This time, the checkout time was at 11 and we came back from breakfast 10:50, to collect our bags and check out but our key didn’t opened the door. There were other people at the front desk with the same problem. The line to reactive our keys was long and we had to wait. The front desk woman was not nice. At the...

"Excellent hotel spotlessly clean, beds & pillows very comfortable"

"Receptionists were very friendly and gave us all the information needed. Breakfast had everything you could want and evening meal was fantastic. We would definitely return in the future."