Search Family-Friendly Hotels in Tepotzotlán

"Very clean and friendly customer service! "

"Staff was wonderful, alexia at the concierge’s desk. She helped us to obtain a wheelchair and was extremely helpful. But so too worth the coffee shop, ladies and everyone else. Overall, excellent service! Hotel was top-notch and breakfasts were incredible! The view from the restaurant rooftop was spectacular!"

"It’s a nice hotel but staff isn’t evry friendly"

"Great hotel and great location! This is the perfect stay for anyone who is a foodie looking for a nice stay in a prime location. Staff is great and very accommodating to whatever your needs are. Looking forward to staying again! "

"A little run down, has seen better days decades ago"

"Amazing staff"

"Mi cuarto muy ruidoso , no pude descansar, mucho ruido de la calle hacia adentro y estaba en un 5 piso , no pude descansar e iba de trabajo. La camarista pasa a tocar la puerta muy temprano , debajo de mi cama estaba sucio el piso no limpian bien . Y un tipo muy grosero en la recepción para pedir la clave de wifi y me dijo mal y rápido "

"Older hotel. AC dost work well. With that said they brought fan that worked good and maintenance staff did everything they could. From check intel check out staff was 100%. We ate most of our meals at the restaurants and food was very good. What makes this average hotel into an excellent hotel is the service in the staff. They’re very well trained and super nice people."

"Great location!"