Search Hotels Near Terres de Lavaux, Lutry

"Not so good and I would not stay again"

"Great location and rooms with views are the best. Small elevator and parking is tough."

"The hotel is quite nice and in an excellent location. We booked a suite with a terrace and supposed lake view. While the room was plenty large and well appointed. The terrace was a 2x2 terrace on the side with a barely visible view of the lake through several trees. We also experienced no hot water for a full day out of a 4 day stay. While we understand that equipment breakdowns happen; management felt an AI written apology was sufficient. My experience in similar circumstances has been that customers deserve a bit more in terms of credits or discounts to maintain satisfaction in these type of situations. "

"Excellent room was offered an upgrade, staff was courteous and very accommodating!"

"Our check-in was fast & the view from our room was great! Cristina assisted us & even took the time to help us with contacting our taxi driver when we lost our passports. Fortunately, the driver came back to the hotel & returned it to us. Thanks again to Cristina, she really showed concern and did everything possible to help!"

"Very clean and professional help. Thank you"

"The staff were wonderful and the hotel is very nice. Sadly the breakfast was not as it should be and leaves a lot to be desired. A wonderful lady was on her own and even with her excellent performance it was too much for one person!"

"Great retreat not far from Lausanne!"

"The bath was very very nice! Superb room, very good friendly service. Negatives : We could smell cigarette badly from entrance to the 3th floor. Suggestion : would be nice to have real coffee and refills. "