Search Hotels Near Thalhimer Tennis Center, Richmond

"Room was excellent, very clean. However food service was lacking. No real dinning room or room service. Valet parking only be prepared to pay Overall nice for the price"

"We were rather disappointed with our on-night stay, to be honest. We were expecting more from staying at an Omni Hotel. The room had a bad smell from the carpeting. The mattress sagged, and the bedding was only a thin woven blanket between flat sheets, not unlike the kind you get at the ER. The bathtub drain was clogged. We told reception staff about the clogged drain during check-out, and they took $20 off our bill."

"This was our second time at Linden Row Inn and we loved it!! Would absolutely recommend and hope to visit again in the future!"

"Room was clean. "

"My 14-year-old daughter and I loved the decor in the lobby in room"

"We arrived at 4:00 and was informed that our room was not ready. Check in time is 3:00. The desk clerk told us it would be 10-15 minutes. We parked the car in the garage and returned to the same. We were given a comporable room. When we arrived in the room the temperature was very warm and the thermostat had a fault code and was not functioning. A call to the desk informed maintenance. No reply and no working thermostat. 30 minutes later another call to the desk clerk and we were informed that the problem was in the roof unit. The thermostat was reset and was working. We left for the evening. Upon arriving back to the room a few hours later we found ourselves in the same situation. We made more calls to the desk clerk and maintenamce reset the roof switch again (I assume). Fast forward to midnight. Awoke to an overly warm room with no air circulation. Multiple calls to the desk want unanswered. We were on our own for the duration of our stay in the room. I spoke with the clerk on duty in the AM and she was aware of our situation but did not provide us an explation. Maybe our room wasnt ready beacuse none of the rooms on that floor had working thermostats."

"On our way to the hotel, we received a call that our room would not be ready on time. Upon arriving, we had assumed parking would be free as the hotel is over a parking garage, but were told that we would have to use the parking lot across the street (23$/8hr) or the valet service who owned the garage(51$). We ending up using the valet service and the gentleman from PNC were extremely friendly and helpful. The front desk staff were less friendly. Everyone seemed in a rush to get things done. One gentleman who was friendly, seemed to be trying harder than the others, but overwhelmed as they kept leaving him alone. We were not able to enjoy our stay fully due to our room not being ready when we arrived. We were hoping to use the hot tub, which was the main reason we chose the Hilton. Unfortunately, we had to make the decision to skip it. Outside of service and confusion, the hotel was beautiful and clean. Shaun helped us check out and also helped us find some things we needed the next morning. His smiling face and friendly disposition brightened up what would have ended up being a completely disappointing stay. "

"The staff was great. The property is not in great condition. My shoes stuck to the floor of our room. Thank goodness it wasn't crowded as parking would be difficult. "

"Friendly staff. "