The City of London hotel guide. Grange Hotels Group hotel in The City of London, London

"Room was clean and we didn't avail of any breakfast provided. Rooms were well proportioned with air conditioning"

"Breakfast great. N/A on air since it was cold outside "

"Great hotel in wonderful location just a short walk from the Tower of London, and the Tower Hill and Bank underground stations. The front desk staff were all delightful and very accommodating. The room was always kept clean and well made up every day (without having to request or beg for housekeeping like in the USA). The room was a decent size and the bathroom large with both a bath and shower. We had a room tucked away in a corner and although the hotel was full over the holiday weekend, we did not hear any noise at all from other guests. My only complaint is that there should be a wall outlet on both sides of the bed because most people keep their phones charging besides them overnight or use them to listen to music to settle down, or need to run a CPAP. Luckily we had a portable extension cord with us so we were able to work around it. Highly recommend this hotel and I’d definitely stay here again when in London. "

"The room was clean modern and spacious. It was strange however, that they gave us a room on the 8th floor— which the elevators did not go up to and so we had to take the stairs— and when we explained that we have slight physical issues which makes climbing stairs difficult, we were told we should have picked a different room category then (how were we supposed to know that?). In fact, my only grievances with my experience at Tower Suites were with the staff who were all smug, condescending, short, and passive aggressive. I believe for the premium of this hotel, the staff should be receiving better hospitality training. "

"Air con worked fine, no issues. Not many shops nearby but plenty of bars, cafes and restaurants. Really close to Aldgate tube stop."

"Breakfst was good only comment we had to wait ages for our tea/coffee order as there was a problem with the coffee machine. We only found out because we asked how long our drinks would be. Room was clean, lovely in fact. Staff very courteous and very attentive. Was a little disappointed that when i tried to order a Kir Royal in the bar, there was no Creme de Cassis available to make this cocktail. We will definitely return to your hotel as the location was perfect for our needs. We really enjoyed our stay."

"Hotel in great location - staff friendly and helped to make my birthday extra special. Definitely staying there again"

"Excellent hotel, excellent service. Will stay every time we come to London!"

"We were upgraded on arrival to a studio and it was amazing! Good size, great bathroom, quiet and felt like utter luxury. I even got complimentary bubbles and posh fruit jellies in my room for my birthday. I felt utterly spoilt and the staff were so friendly, they couldn’t do enough for us. Amazing boutique hotel and hope to return soon. Thank you!"