Search Hotels Near The Highlands Natural Pool, Ringwood

"The housekeeping staff are welcoming and friendly…always saying hello and wishing you a pleasant day. The hotel lobby is beautiful. The room is big for NYC standards. This is our favorite place to stay due to the location. Close proximity to the parking garages, quick walk to Central Park or the theatre."

"The “water view” room that I paid extra for did not have a view with all of the construction. Elevator took forever, the floor in the room was sticky and there was nowhere to sit for breakfast. 😢"

"Having a parking was great"

"Room was musty. Wallpaper coming off."

"Lobby is too crowded, too loud. Hotel lacks charm and ambience although the room was nice"

"The pictures were deceiving, if you get a basic room they will put you in the bottom floors which are old and had a musty smell. In order to get a room like the one in the pictures you have to pay an extra "premium" fee. I did because the bottom rooms were horrible. In our "premium" room the AC was broken and the maintenance had to come and fix it, he was rude and said we just had to adjust the thermostat. When we told him of course we tried that, he right away pulled out batteries from his pocket and replaced the batteries on the thermostat. The only areas that were decent was the view from the premium room and the desk staff. "

"My bathtub was unclean, there was a ring in the tub and I was unable to use it. My meal from the restaurant the evening of my arrival was good "

"Although the room is very small, but it is very comfortable for two to stay there one night. "

"Great room, friendly staff, convenient location "