Hotel dekat The Orchard at Saddleback

"The garden smelled so good and we loved the plants and the receptionist was kind and helpful. The downside is the bedding was a sheet and thin blanket and another sheet. There was no comforter. We were freezing!!! The heater works well but sucks oxygen out of the air would have been nice to have a normal blanket. Never had this situation at a hotel before. The other thing was the breakfast offered was mostly cerial, bread, fruit, there was bacon but it wasn’t like anything I seen before paper...

"Great"

"The air conditioning is a bit noisy it's hard to sleep in the night"

"Amazing"

"Clean room, great breakfast, convenient parking and helpful staff"

"Good hotel, but I will say that depending on who was at the front desk, the service or urgency of requests did lack. Not something that I blame them for, mainly because it was the weekend and was busy. The gentleman who works nights was awesome though - had a great convo with him around real estate and he was always engaged with visitors. Room was pretty small, but definitely in great shape and a modern look. For the price though, I may look somewhere else but fortunately I was able to take...

"Our stay here was awesome"

"Its a beautiful room , just wish there was an overhead light. Other than that its excellent! "

"“Hot”water was just tepid. No stand for suitcase. Lighting in bathroom too low for makeup application. No tea in room, only coffee. Room itself is charming, but noisy. Because of the motel like setup, you can hear people using the pool and traffic. The staff were lovely. But at 72, this just wasn’t my cup of tea….haha"

"When I got to my room on the 3rd floor, I immediately noticed the odd smell coming from the hallway, essentially a musty, dirty, almost BO type smell. The carpet looked like it hadn't been cleaned in quite some time, as there were obvious spill stains on the carpet running the entire floor. Additionally, when I went to my car, there was a broken beer bottle on the ground surrounding my car. It's then that I recalled seeing the security guard sitting behind the counter chatting up the front...

"Great customer service, the young man in the front was attentive and kind, cleanliness and good price for the rooms. It was my birthday and I was treated special as well. I recommend it to my family and friends."

"Service excellence’"

"The room wasn’t clean, at all. I was traveling with my friends young son as they were possibly losing their apartment and we wanted to get him out of the house. Upon walking in, it was clear they hadn’t cleaned the room at all. At some point in the night, my friend’s kid saw what he thought was a balloon under the bed - nope, a freaking condom. Thankfully I sensed it wasn’t a balloon and immediately told him to not touch it - horrible experience. For the last minute need, it was affordable and...

"Staff was great! Property is OK! But this is what I paid for. Odor in the room kept me uncomfortable. "

"Great rooms and pool area"

"last minute booking, was pleasantly surprised with the facility. very clean, good amenities and the breakfast was delicious. staff were all friendly and professional."

"No comi"