Hotel dekat The Shops at Santa Anita

"It was nice."

"the staff is mean and the room key didn’t work for me. I went to the front desk ask for new key but still not working… guess what the room was not even ready. Previous customers still inside the room.. very bad experience with unprofessional staff and customer service.."

"Awesome, thats it"

"Staff were so friendly! Worth booking"

"Excellent hotel with clean sheets and bathroom. My only complaint is the swimming is small."

"Housekeeping only cleans the room every other day. I ran out of bathroom tissue, hand soap, and Kleenex and had to go find a housekeeper or reported to the front desk. This is unacceptable for this type of establishment. There’s no reason why housekeeping can’t come every day to make sure the guest has everything that they need to have a comfortable stay. Without housekeeping, coming every day, trash cans are overflowing, which makes for an uncomfortable stay."

"My room was clean, but very sparse. No artwork, no lamps, just a bed and desk. It was Ok, but I doubt I will stay again."

"I was checked into a room that was already occupied which was embarrassing for all parties involved. I checked into a second room and in the next morning the tub was clogged and the sink in the kitchen was leaking from below and water was all over the floor. When I went to the desk no one was there for an extended period and I ended up calling. Maintenance had the weekend off and the manager was not in. Nothing was done."

"Good"

"Everything with my room was great. The staff was friendly and helpful and the breakfast was good as well."

"This property is beautiful and immaculate, living up to its description. Our host, TJ, was welcoming, thoughtful, and a trove of helpful tips for getting around and seeing LA. He makes this place truly sparkle compared with a regular hotel, beginning with an awesome breakfast. Highly recommended!"