Search Hotels Near The Vale Golf and Country Club, Pershore

"My stay at this hotel exceeded my expectations. I had booked a single room for 2 nights and the room I had was big enough for 2 people so plenty of room for me. The reception staff were welcoming and very helpful. I would recommend this hotel and hope to return again in the future 👍"

"Excellent "

"My wife and I stayed one night in a downstairs twin room, it was clean, tidy and met the requirement. However, the food offering was not acceptable and the manner in which the complaint was made was in my option poorly handled. At dinner I ordered a medium rare sirloin steak (£28). The steak was tough/rubbery, difficult to cut even with the sharp knife provided. The replacement was no better so when asked what else I wanted I opted for the T Bone steak. Although easier to cut it was of poor quality, had no taste and again rubbery in texture so I eat very little of that. Having stated to the lady in charge that night that I was not happy with the food quality and that in my view there was a souring issue relating to the steaks there was an apparent indifference as to being prepared to properly resolve the matter. I settled the bill only to then find after paying that they had charged me £40 for the T Bone steak that itself was not acceptable. I would certainly not go back to this pub as much by our experience with the quality of food and the manner in which my complaint at the time was handled by the staff. "

"The room was very clean and comfortable. The grounds were very well maintained and there was a good atmosphere. The staff were friendly and helpful. The stay was let down by the breakfast. The bacon was excellent, my sausage was pink in the middle so I only ate half, the mushrooms were tinned or something similar, the tomato wasn’t cooked and the potato things were frozen. The eggs were probably good but I don’t eat eggs. The cost of this very poor breakfast for the two of us was £40+. The service wasn’t good. The toast was brought at the same time as the cooked breakfast so was cold to eat. We had to ask for preserves as these weren’t offered. Sauce to accompany the cooked breakfast wasn’t offered either. We definitely won’t return because of this which is a shame. I also was taken aback when I was called ‘babe’ by the receptionist. Not very business like!"

"Check in could be improved. Arrived to a busy pub with customers waiting for service at the bar and no designated check in desk. Several staff just walked past us with our bags and no one acknowledged we were trying to check in for several minutes. The room was okay but not as shown on our booking confirmation - it was an attic room with very steep stairs and a not very safe landing area outside the door. The bathroom had been shoehorned in under a sloping ceiling - there was no shower, just a bath with handheld shower attachment. For anyone elderly or with any motability issues this room would have been totally unsuitable - the bath was very difficult to get in/out even with a grab rail. The bedroom had sloping ceilings - resulting in banged heads. Breakfast was good but the menu in the room folder is not the breakfast menu on offer. Parking is in a busy pub carpark and can be a challenge to find a space. Overall we had a nice stay but there is potential for improvement. "