Hotel dekat The Village Park

"Makayla was wonderful upon my arrival. She had a bright cheery personality and made me feel welcomed. The charge for a one night stay is too high for pets. I checked in after 10pm and was charged more for 1 overnight stay for my dog than I spent on the room for my family. As a Hilton member, there should be a discount. Morning staff was nowhere to be seen when I and my husband approached the counter on 2 several occasions to ask questions."

"Staff clean rooms"

"The pool was closed. This was very disappointing bc it was the main reason we booked. The staff was friendly but he didn't know when the pool would be opened up. Standing near the pool door you could smell stinky water."

"The staff was great! The property on the other hand seemed as it wasn’t kept up."

"House keeping older Hispanic lady. Excellent cleaning and details to room. Mataniece still has not replaced t.v. in room. They saw screen is black on 1 side. Needs to be replaced."

"Our room was very clean. The halls had a mildew smell. The pool was not open, which was not an issue for us, but a lot of other guests were pretty upset about that. It’s in a great location that’s under construction, so my thought is that the current hotel will be updated soon."

"I am writing this review to strongly caution other families against booking a stay at the Townhouse Winston Salem - University. I arrived with my minor children only to find that the property is completely misrepresentative of its online photos and description. The hotel advertises a clean, usable pool, but in reality, the pool is abandoned, closed off by a dirty cover, and clearly has not been maintained for years. The environment felt extremely unsafe. Upon entering the parking lot, I...

"This property was filthy, gross, disgusting!!! We left and got a nice room elsewhere. You should not recommend this place to anyone!!!!"

"I informed the staff that the internet was down at 4:00 pm and it was stll down at 8:00 am. They kept showing me on their phones that it was up but it wasn't. I missed getting a lot of crutial work done that put me way behind. Pool water was clowdy and there was mold growing on the sides. The pool is in poor condition with cracked loose tiles on the perimeter."

"I always stay at this hotel when traveling to Winston-Salem. The location couldn’t be better with Hanes mall across the street as well as many many restaurants and more stores down Hanes Mall Blvd, including Costco which is handy for getting gas! The staff is awesome from the front desk to the dining rooms and cleaning staff! They were always friendly and asking me if I needed anything. But my favorite part is that the beds are really comfortable and I always get a good night sleep. I...

"I liked so much. There was so much to see."

"Super nice! We loved it."

"As always the Hotel was clean, staff very helpful and accommodating.. got a great night sleep.. beds super comfortable.."

"The room was horrible I don't think the bathroom had ever been cleaned since the motel opened for business!The bed felt like you was sleeping on the box springs they wouldn't give us towels or toilet paper the pool was closed for maintenance the worst place I ever stayed"

"Very great staff. Very friendly"

"Clean nice room"

"Very clean, beds were very high for a short person to get in. Breakfast was awful."

"Loved the property, welcoming staff. The homemade yogurt was phenomenal"

"Great staff. Breakfast was quick and delicious. "