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Reviews of Akasaka Urban Hotel Annex

2.5 out of 5
Akasaka Urban Hotel Annex
2-10-1, Akasaka, Minato, Tokyo, Tokyo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 75 out of 120 reviews" "
Rating 8 - Good. 32 out of 120 reviews" "
Rating 6 - Okay. 8 out of 120 reviews" "
Rating 4 - Poor. 4 out of 120 reviews" "
Rating 2 - Terrible. 1 out of 120 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a fairly standard business hotel type room, but most of all I found the metro station across the street to be very convenient. The location and metro was probably the best part of the hotel for me. The room has the smell like it might have been a smoking room before. It would be nice to be able to crack the windows but they seem to be shut despite looking like they will be openable. Room comes with a large tray of amenities which can be useful when in need. Overall I felt satisfied here and would consider staying again if I was looking for an affordable small business hotel place to stay.
Stayed 4 nights in Mar 2024

10/10 Excellent

Priyav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, and a very nice room. Not huge, but definitely enough space for one person.
Stayed 8 nights in Nov 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Friendly and courteous customer service. Good Wifi connection.
Stayed 6 nights in Nov 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff and clean facility
Stayed 6 nights in Sep 2023

2/10 Terrible

Jacob

Disliked: Staff & service, property conditions & facilities
The air conditioner leaked water all over my computer and luggage. If my $6,000 laptop doesn’t work anymore, surely no one will do anything to help me. What a joke.
Stayed 3 nights in Jul 2023

10/10 Excellent

Joinatsuru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Clean, great location next to metro and or of resturants and street food from all kinds. Small room but very clean service is great
Stayed 5 nights in Jun 2023

10/10 Excellent

Faye Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for exploring Tokyo
Ideal location for us to explore Tokyo - located right opposite the entrance to a metro line. The rooms are pretty small as mentioned in the other reviews - but we’re 6’3” and 5’8” and we were comfy! Friendly staff and well kept rooms, ideal for a couple of nights ☺️
Stayed 3 nights in Apr 2023

10/10 Excellent

Lo Sze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is super clean. Hotel in nice location and easy to access.
Stayed 4 nights in Mar 2023

10/10 Excellent

Liam

Liked: Cleanliness, staff & service
Clean and perfectly located
Stayed 4 nights in Mar 2023

10/10 Excellent

Patricia, Chino Hills

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very cute, clean and nice. The staff are helpful and accommodating.
Stayed 2 nights in Mar 2023

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
I can’t recommend this hotel enough. It’s in a great area with a train station directly across the road as well as restaurants and supermarkets. The staff are very friendly and helpful, rooms very clean with robes and slippers for guests. Yes they are small and I had to sleep with my suitcase in my bed!

10/10 Excellent

Gulzhazy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is perfect and the service too thank you all
Stayed 4 nights in Sep 2022

10/10 Excellent

GERTRUDE KIBUH

Stayed 1 night in May 2022

6/10 Okay

DHANANJAY

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I think My room was recently done with past control and it had that small all over , during 2 days of stay it bothered me a lot , other things are fine with Hotel.
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Clean Good value for money, excellent location well located in the most expensive area of Tokyo and yet very inexpensive accommodation
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff at there. Definitely I will come back.
Stayed 1 night in Nov 2019

6/10 Okay

James

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

????

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アメリカ大使館に用事があり娘と泊まらせて頂きました。 ホテルの目の前に地下鉄の11番出口があり交通の便はとてもいいです。 大使館まで近くてありがたかったです。
Stayed 1 night in Feb 2024

4/10 Poor

Shinichiro

Business traveller
Disliked: Staff & service, room comfort
排水溝の清掃不足
ユニットバスが狭い お湯をためて入浴後、排水する際に床に排水があふれ、暫くトイレが使えない状態になった。
Stayed 2 nights in Feb 2024

8/10 Good

sayako

Business traveller
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Kiyohisa

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
like the window and view
very convenient, very big window makes the small room comfortable
Stayed 2 nights in Dec 2023

10/10 Excellent

Kazuhiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Minako

Liked: Staff & service
Disliked: Cleanliness
便利な場所にあるが部屋は狭い。
Stayed 1 night in Nov 2023

6/10 Okay

Shouji

Stayed 1 night in Nov 2023

10/10 Excellent

Takahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
価格、立地、ホテルの設備など、全てにおいて満足です。
Stayed 1 night in Oct 2023

10/10 Excellent

R

Stayed 1 night in Oct 2023

10/10 Excellent

しんいち

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感が良い！ また使いたいです！ 記憶に残るビジネスホテル！！
Stayed 1 night in Sep 2023

10/10 Excellent

Shimizu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

さほ

Stayed 6 nights in Sep 2023

10/10 Excellent

YUSUKE

Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

8/10 Good

Takako

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

6/10 Okay

KOU

Stayed 1 night in Aug 2023

10/10 Excellent

mitsuko

Stayed 1 night in Jul 2023

6/10 Okay

shozo

Liked: Staff & service
普通のビジネスホテルとしては悪くない。
Stayed 1 night in Jul 2023

8/10 Good

Masaru

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

マユ

Liked: Staff & service
お部屋は広いとは言えませんが、動線はよくベッドも広めで良かったです。 ひとつ言うなら、お部屋のシャワーカーテンが臭かったです。
Stayed 2 nights in Jun 2023

10/10 Excellent

Kazuya

Stayed 2 nights in Jun 2023

8/10 Good

マサフミ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
いびつな形の部屋だったけど、気持ちよく過ごして欲しいという想いが伝わるホテルでした
Stayed 1 night in Jun 2023

8/10 Good

KIMIE

Stayed 1 night in May 2023

10/10 Excellent

しほ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities
思ったよりは駅改札からは遠かったのです。コンパクトなお部屋でしたが、必要なものをすべてそろえていただいていて過ごしやすかったです。受付の方の印象がとてもよかったです。
Stayed 1 night in May 2023

10/10 Excellent

イズミ

Liked: Cleanliness, staff & service, property conditions & facilities
とにかくメトロからすぐというのが良い。 コンパクトだが、想像していたより清潔感があった。
Stayed 1 night in May 2023

10/10 Excellent

あいな

Stayed 1 night in May 2023

8/10 Good

YUJI

Travelled with family
Liked: Staff & service
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족합니다
호텔 청결상태도 괜찮고 서비스도 좋고 친절하고 다 만족했어요 다만 마지막날 청소해주시는 분이 제 방을 빼먹으셔서 그게 좀 아쉬웠어요
Stayed 4 nights in Apr 2023

10/10 Excellent

みちよ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
いつも快適に宿泊してます
Stayed 1 night in May 2023