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"Overall a good resort, most staff very friendly and service was good. It’s a beautiful property and pool area and amenities were great. Loved most of the food, although had to wait for a table most nights. The 24 hour coffee/dessert bar was also a wonderful perk! I did have a couple issues during the stay: my water was off in my room for several hours and had to report it. Not sure if the cause. Also, I took the water aerobics class and the male instructor was very pushy and made us touch strangers in ways that were pretty uncomfortable. I tried to leave several times and he tried to force me to stay. I do not recommend taking this class. Lastly noise was an issue well into nighttime so sleeping was a challenge from my room. I had up use earplugs abd even then, there was noise until midnight. Other than that, I loved the shows, entertainment and live music. I would probably go again although there is definitely room for improvement! "

"Nice stay. Decent food. No elevator so lots of steps."

"From the moment we arrived until we left the trip was amazing. The fact that you can swim at the beach is a plus. And the snorkeling was excellent. Staff couldn’t have been better."

"Staff was great over all, great resort in all aspects. "

"Really enjoyed the property. Clean with very friendly staff - concierge Ashley and Angel at the pool! Beach is small and water unusable most of our stay (May). The restaurants were OK. The menus were complex if you aren’t a foodie. Steak House was outrageously priced for a good steak. Food around the pool was great for lunch! Still loved the all-inclusive aspect! All in all we would go back. "

"The staff were amazing, across the board. Everyone was attentive, friendly, and genuinely seemed to want to make our stay perfect. The entertainment team was great, especially Adrian, Natalie, Razi, and Alejandro. They made our kids feel very special and welcome. The food was fantastic, though beware, there is a buffet at breakfast but all other meals there is no buffet option. This took some planning with kids and a buffet would have been more convenient, but we got in a routine and figured it out. If it was busy this would have been a challenge with young kids. The facility, pools, and especially the gardens around the campus were beautiful."

"A friend asked me if I would recommend the hotel and I was torn, Yes or No Pros: Beautiful hotel, food amazing, and good service. Cons: Booked the Jr. King suite for an average night rate of $1,300+ per night, and all we could hear was the highway. The hotel is behind a busy highway, and room 1223 is not worth paying so much for if you want peace and quiet and want to hear the ocean. We asked to be moved to another room a few times and were told that all the junior suites were on the sides of the building and that we would hear the highway, so we were not moved or accommodated. We felt like they basically said, " Deal with it." We were there for 7 days, so that's all we heard, highway noise the whole time. We even asked other people staying on different floors, and they said they could hear the highway. Hydro sessions do not require appointments. That's not a good idea. There are so many people going to the spa for hydro, and the attendants are handling so many people at a time; they do not explain each step, or the reasons why, or each stage of the process. It is easy to get lost in the shuffle of following people around and not knowing why you are in different areas and rooms during the session. I have been at other hotels that offer this experience, and I would rather pay for the Hydro session. Unfortunately, I will never return to the hotel. They need to make it known that they are behind a highway! Maybe their other hotels are not behind highways."

"Quiet, clean and beautiful Spot right on the ocean. Food was really good for an all inclusive!"

"Excellent views!!! Shuttle bus was great. Food was delicious and the staff was friendly."