Treasure Island hotel guide. Best Western hotel in Treasure Island, San Francisco

"TV was broken and staff would not fix it. Requested assistance at every stage of my 3 day stay and still sat watching Netflix on my phone propped up on a pillow. Great location, I wish I could say it went better."

"The gentlemen at the front desk made us feel comfortable and helped us out immensely right when we arrived 10 out of 10 would visit again"

"The bed was fairly uncomfortable, and the pillows were not the best. The shower needs a major upgrade as it had mold growing in between the tiles and around the tub. There is a fee to park your vehicle at the hotel, and the elevators are extremely busy. The air conditioner seemed like it didn’t run very well as it was set at 64, but it was still fairly warm. Calling the property was also very awkward because you get transferred through two automated systems and then a live person who then has to connect you to the hotel. The staff were not very friendly. Overall, it’s an extremely average hotel with average rooms. There is nothing amazing about it. "

"Room needs a renovation. "

"The room was not expected so small and parking own by hotel must be pay with tax $55 supposed to be is free because you are guess. "

"Hotel staff was friendly and accommodating from our first arrival. Hotel is in a beautiful setting right on the water. My family members enjoyed the pool and sauna immensely. Would definitely recommend and look forward to staying again. "

"Breakfast was very good. Did not use pool. Person checking me in spoke very poor English."

"Always a hot egg dish & a meat. Apples, oranges, sliced breads, bagels, mini muffins, apple & oranfe juice. Fresh coffee. The thing is at 9:30 everything is taken away, so get there earlier!"

"This property is pretty dumpy. It’s fine but nothing to write home about. I don’t think the website conveys the reality of what you are getting. If you are traveling and looking for no frills, this is one step above a hostel. "