Search Hotels Near Twin Towers, Lisbon District

"It’s clean. Staff our helpful."

"Average sized room. Great gym open 24 hours which is helpful, couldn’t experience the other amenities. There is a shopping Center about 10-12mins walk from hotel and if walk the opposite side you get to the train station, which was very useful."

"Staff was very helpful. Amazing location and amenities. Great location as well, had a great experience"

"All good"

"Except for the door hanging hook for towel that I reported 3 times and was never fixed until we left the hotel, everything else were fine and enjoyable. The food offered in the restaurants were great, the staff were courteous, and the location was perfect."

"Lovely rooftop pool and lobby bar"

"We stayed here before our flight back home and were extremely happy with both the staff and the hotel. The room was cute, clean, and had everything we needed for our stay. We had a later flight and the staff were kind enough to let us use the facilities for a few hours before our departure. The terrace is beautiful and the pool was a highlight for sure. A bit farther from the city, but not far by car and if you enjoy walking, it is nice. Overall, really enjoyed our stay here and this hotel is very modern and nice!"

"ALL IS OK."

"Outdated room and hallways, it resembles a cruise line room and not a four star hotel. The reception staff was not welcoming. No greeting, Manuela just asked for our passports and city fees. The bed was comfortable but the room had a strong odor of carpet cleaner. Only two electrical outlets available and the list can go on. After the initial review for check-in by Expedia, we were offered an upgrade at 6:18pm the following day. When I asked why, Alex said in a harsh and loud tone in the lobby “didn’t you complain? That’s why.” Totally out of line and inappropriate behavior by the hotel staff. When leaving the last day as we were returning our key a young woman ask “was everything okay?” Obviously, they had no interest in the feedback given. The employees need to be trained in quality customer service if they want to keep customers coming back. Personally and based on my experience, we won’t be returning. "