Resorts in Valencia County

"I was allowed early check-in as I was early. The desk clerk was very accommodating. Upon entry with my baggage I tripped over an improperly placed rug at the front of the hotel. The desk clerk did come to help me. I was not seriously injured. The room was dirty. Carpet was stained as was the couch. Bathroom floor had dirt in grout. Worst experience for Hyatt stay. "

"Room was clean, nice restaurant with varried menu and good food, great location . Blocks away from old town plaza "

"Great location, clean, affordable and friendly."

"There were no coffee makers in the rooms. They didn't have ice buckets. The breakfast was terrible. We were told that they couldn't find their egg pans! And it was so noisy that each room had ear plugs. One person on the front desk was polite but the other two at the desk made you feel like you were bothering them."

"It lists as newly remodeled, our room was not. The bathroom tub was chipped/scraped. The shower nozzle wasn't connected to the wall. When taking a shower, the water didn't drain so you stood in the water. The room needs a table and chairs. There was 1 rolling chair that leaned back and scared whoever sat in it. We went to breakfast at 9, there was nothing to eat. A worker was sitting in a room off the dining area and said there were no more eggs. That was laughable, there was no more of anything and she didn't seem to want to fix the situation. The outside needs care to make the whole place seem welcoming. The whole property needs care; paint, new furniture, etc."

"WiFi connection was weak in my room during 3 days of my stay."

"The staff was incredibly helpful, my flight was delayed due to weather issues, I arrived to the property a little after 1am. The staff greeted me and made sure I got to my room. In the morning I went downstairs for complementary breakfast and it was good. I was on the third floor and I didn’t hear any noise, the bed was comfortable and the room was clean. Complementary water and coffee all day and free shuttle to and from the airport. I had a great experience!"

"Great place to stay"

"Overall the stay was great....the gym was really nice...the only issue was, all but one treadmill was broken. The amenities fee process could have been more transparent. The staff was amazing."