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"Always a good stay at the river rock. Was exceptionally busy. Spring break, so to be expected."

"Good"

"Staff had a lot of attitude when asked basic questions. Like they couldn’t bothered or were just idiors. "

"Really old rooms to be charging this much. Light switches don’t work. Ceiling fan doesn’t work. Bathtub is really small and cracked. Faucets old and water has no pressure. Room has a terrible smell. This hotel needs major updates asap!!!"

"We enjoyed our stay very much… the breakfast was my son’s favorite and the views from the top were amazing!!!"

"Staff were very helpful! Room was clean as well. "

"The view from our room was amazing, the staff were very helpful, the hotel itself was gorgeous, and the pool was great."

"we did not have breakfast. the room was clean "

"We love staying at the Pinnacle, it’s good value and you’re in the heart of downtown Vancouver. The staff are always helpful and the shower pressure is fantastic. "