Dear Yuanfang, Thank you for taking the time to leave us a review. We appreciate our location here in the heart of Coal Harbour just as much as you do. We hope you’ll stop by again soon when you’re in the neighborhood. Kind Regards, Mackenzie, Front Office Manager

Dear Cameron, Thank you for your honest feedback! We appreciate your comments as it helps us to improve for next time. We hope to welcome you back next time your in Vancouver. Kind Regards, Mackenzie, Front Office Manager

Dear Richard, Thank you for taking the time to leave us a review. We hope we can welcome you again soon. Kind Regards, Mackenzie, Front Office Manager

Dear Lorenzo, Thank you for highlighting the cleanliness of our hotel. We take great pride in maintaining high standards and are thrilled to hear that it contributed positively to your stay with us. Kind Regards, Mackenzie, Front Office Manager

Dear John, Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. Your comments regarding the condition of the room have been noted, and we will address them promptly to ensure a more comfortable experience for our guests in the future. We truly value your input and hope to have the opportunity to welcome you back and exceed your expectations in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Gustavo, Thank you for highlighting our convenient location. We're glad it was a highlight for your visit. We hope to be your choice of stay whenever you're in town. Kind Regards, Mackenzie, Front Office Manager

Dear Dealyne, Thank you for taking the time to provide us with your feedback regarding your recent stay. We are pleased to hear that our management was able to assist you in resolving the room allocation issue and that you enjoyed the upgrade and the comfort of our beds but we would like to sincerely apologize for any inconvenience you experienced during your time with us. We regret any confusion regarding the amenities listed on the website, and we will certainly look into any inaccuracies to ensure a smoother experience for future guests. Your concerns have been shared with our team for immediate attention and improvement. We hope to have the opportunity to welcome you again and exceed your expectations. Please feel free to reach out to us directly if there is anything we can do to further address your concerns.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear John, Thank you for bringing these concerns to our attention. We sincerely apologize for the issues you encountered during your stay. Please rest assured that we take your feedback seriously and will address these matters promptly to ensure a more pleasant experience for our future guests. Your comfort and satisfaction are utmost important to us, and we hope to have the opportunity to welcome you back and exceed your expectations in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Henry, Thank you for choosing Pinnacle Hotels. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back in the near future. Kind Regards, Mackenzie, Front Office Manager

Dear Jeffrey, Thank you for your review. We hope you had a wonderful stay with us. We look forward to welcoming you again soon. Kind regards, Mackenzie, Front Office Manager

Dear Katherine, Thank you for taking the time to leave us a review. I will ensure pass this positive feedback onto the Restaurant Manager. We thank you for choosing to stay with Pinnacle Hotels and look forward to welcoming you again. Kind Regards, Mackenzie, Front Office Manager

Dear Debra, Thank you for your 5 star review. We are thrilled to hear our staff, clean rooms and location was a highlight for you. We look forward to welcoming you back soon. Until then, Take care. Kind Regards, Mackenzie, Front Office Manager

Dear Wayne, Thank you for taking the time to leave us a review. We are glad to hear our friendly staff was a highlight during your stay. We look forward to welcoming you back one day soon!Kind Regards, Mackenzie, Front Office Manager

Dear Brendan, Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us and our friendly staff were a highlight for you. We look forward to welcoming you again soon. Kind Regards, Mackenzie, Front Office Manager

Dear Ariel, Thank you for taking the time to leave us a review! Our live music on the weekends are always fabulous, glad you got to check it out! We hope to welcome you back soon! Kind Regards, Mackenzie, Front Office Manager.

Dear Dale, Thank you for your review. Your feedback means a lot to us. We hope to welcome you back one day soon. Until then, Take care. Kind Regards, Mackenzie, Front Office Manager

Dear Sharon,Thank you for choosing the Pinnacle. We are sorry the rooms did not meet your standards. We will be working hard to improve our decor for your next visit. Sincerely,Nick Burrows - Assistant Front Office Manager

Dear Mary, Thank you for taking the time to leave us a review. We are thrilled to hear our location, comfy beds and clean hotel was a particular highlight during your stay. We look forward to welcoming you back soon! Kind regards, Mackenzie, Front Office Manager

Dear Clint,Thank you for choosing the Pinnacle during your recent stay. We sincerely apologize for the experience you had while staying at our hotel. We take issues like these extremely seriously. We will be following up with the team to ensure our hotel remains the safe and inclusive environment it has always been. We hope you will return so we can offer you a complimentary upgrade to our Harbourview so you can enjoy your stay just as we had hoped. See you soon. Sincerely,Nick Burrows - Assistant Front Office Manager

Dear Jennifer,Thank you so much for staying with us during your time in Vancouver. We are happy to hear you had some good times outside taking in the sights of the town. I will have to pass on your compliments to our staff. See you next time.Sincerely,Nick Burrows - Assistant Front Office Manager

Dear Neha, Thank you for your review! We are thrilled to hear you loved our location! It is definitely a highlight being situated in the heart of Coal Harbour. we look forward to welcoming you again soon! Kind Regards, Mackenzie, Front Office Manager

Dear Ellie, Thank you for leaving us a review! We hope you have a wonderful stay with us and if there is anything we can do to make your stay exceptional please do let us know! Kind Regards, Mackenzie, Front Office Manager

Dear Nathaniel, Thank you for taking the time to leave us a review! If there is anything we can do to make your stay more pleasent, please don't hesitate to reach out. Kind regards, Mackenzie, Front Office Manager

Dear Mark, Thank you for choosing our hotel for your pre-cruise stay and for taking the time to share your feedback. We're pleased to hear that you found our location convenient for your needs. However, we regret that your overall experience did not fully meet your expectations in terms of value. Your feedback is important to us, and we will use it to evaluate our pricing structure and ensure a more satisfying experience for our guests. We hope to have the opportunity to welcome you back and provide you with a more rewarding stay in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Bryan, Thank you for your recent stay at our hotel and for sharing your experience with us. We're thrilled to hear that you enjoyed our convenient location. However, we apologize for any disappointment regarding the condition of our pool and we will address this issue promptly. We regret that you found our restaurant prices to be on the higher side, and we'll take your comments into consideration for future adjustments. We appreciate your understanding and hope to have the pleasure of welcoming you back for another enjoyable stay.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Jessica, Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our location convenient and our staff friendly. However, we sincerely apologize for any disappointment regarding the harbor view. We strive to provide the best possible experience for all our guests and regret that your expectations were not fully met on this occasion. Your comments are valuable to us, and it certainly helps us to further improve our services. We hope to have the opportunity to welcome you back and provide you with a more memorable experience.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Elmer,Thank you so much for staying with us down on the Harbourfront. We are so happy you enjoyed your time with us. See you next time.Sincerely,Nick Burrows - Night Manager

Dear Rosanne,We appreciate you taking the time to leave a review complimenting our staff and providing feedback for our carpets and mattresses. We will be following up. We look forward to seeing you again.Sincerely,Nick Burrows - Night Manager

Dear Bekah, Thank you for your glowing review! We're thrilled that you had a great experience during your time here. We'll continue to strive for excellence and hope to see you back soon.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Don, We appreciate you taking the time to share your experience. It's wonderful to know that you had a pleasant stay with us. We can't wait to serve you again on your next visit.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear , Your satisfaction is our top priority, and we're so glad to have met your expectations. Thank you for choosing our hotel, and we hope to see you again soon!Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Kris, Thank you for taking the time to leave us a review! We are thrilled to hear our staff was a highlight during your stay. We cant wait to welcome you back soon! Kind Regards, Mackenzie, Front Office Manager

Dear Neil, Thank you for choosing to stay with Pinnacle Hotels. We appreciate you taking the time to leave us a 5 out of 5 review! We look forward to welcoming you again soon. Kind Regards, Mackenzie, Front Office Manager

Dear Sharon, Thank you for taking the time to leave us a review. We apologies for the miss communication caused in your recent stay. We hope you will give us another chance sometime soon. Kind Regards, Mackenzie, Front Office Manager

Dear Hugh, Thank you for your wonderful review! We are so lucky to be situated in a prime location overlooking the water. We look forward to welcoming you back soon. Kind Regards, Mackenzie, Front Office Manager

Dear James,Thank you very much for your review. We appreciate you taking the time to leave us your kind words. Looking forward to your next arrival. Sincerely,Nick Burrows - Night Manager

Dear Michael,Thank you so much for the 5 out of 5 star review. We agree that you made a great choice with the prime rib! See you again soon for another great meal.Sincerely,Nick Burrows - Night Manager

Dear Saira,Thank you very much for staying with us. We really appreciate you taking the time to leave this perfect review. We can't wait to have you with us again. Sincerely,Nick Burrows - Night Manager

Dear Marie, Thank you for taking the time to leave us a review! We appreciate the wonderful feedback! We look forward to welcoming you again soon.Kind Regards, Mackenzie, Front Office Manager