"Room was clean but felt a little small. Some of the staff at the front desk were awesome and some were just ok. The breakfast was just ok. Nothing special.
Also definitely not quiet outside especially at night."
"The hotel is in a very popular area and was very crowded on the streets but we enjoyed our stay there. Shopping, restaurants and transportation right outside. The staff was excellent. The hotel arranged transportation for us by water taxi right to the front door. We also were given an excursion to Murano that included a visit with a glass master!
We would stay there again and recommend it!I almost forgot to mention that the hotel has a rooftop terrace that over looks the Grand Canal!"
"Location is what makes this hotel worth a stay. Otherwise a bit mediocre. Several issues in bathroom-sink stopper didn’t work, toilet seat loose, lighting so so for shaving.
Breakfast buffet good
Major complaint was advice on how to get to hotel from airport. It is directly accessible by water taxi but concierge told us to use their preferred car service, which was very poor."
"The main room and bathroom was absolutely fine, the second bedroom and bathroom - there was an ants nest under the sink and no handle for the shower. We didn’t complain as we were only there to sleep and didn’t want to lose precious time in Venice swapping accommodation. The site is nice and modern, easy to navigate. "