Search Town Houses in Verde Valley Wine Trail

"Stayed here for one night. At first glance, the property looked great — the rooms were clean, and the pool and gym were well maintained. Unfortunately, the experience quickly went downhill due to a major issue. There was a mechanical failure, and the hotel lost water supply starting around midnight. I was literally in the middle of a shower when the water suddenly stopped. Calling the front desk was frustrating — they kept apologizing but had no information on when the issue would be resolved. At that point, apologies weren’t helpful; access to basic water was. The situation wasn’t isolated — the entire property was affected. Common restrooms were closed, toilets couldn’t be flushed, and cleanliness quickly became a serious concern. This went on through the night and into the morning. We were forced to check out without even being able to shower, despite having a long day of travel ahead in 90-degree weather. This is simply unacceptable. I also reached out to Expedia, but that was equally disappointing. They made no real effort to advocate for a refund and simply accepted the hotel’s refusal. Water is not a luxury — it’s a basic necessity. Charging guests for a stay without such a fundamental amenity is unreasonable. The hotel’s lack of contingency planning and failure to properly handle the situation made an already bad experience worse."

"Great location, quiet, and the resort has beautiful--old bones and landscaping. Our room was equipped with lots of nice amenities and bed was comfortable. However, everything was old and in need of updating. In room TVs are outdated. They don't connect to smart streaming devices. Parking was an issue in terms of finding it near where you are staying. The ground's waterways needed cleaning and the adult pool's bar was under construction. This was not disclosed prior. Staff was attentive."

"We loved our room! The area and community felt clean and safe. "

"Room smelled damp like water was there. I put the ac to run and on the 2nd day the smell went away but not bad. "

"The room we reserved did not have a kitchenette,still ok though.Parking was good,nice and quiet."

"Amazing spot!! "

"Everything was great. Friendly staff, clean rooms, wonderful location. Breakfast was delicious too."

"Great"

"Yes"