Search Hotels Near Wai-O-Tapu Thermal Wonderland, Waiotapu

"One of the most modern looking hotels in Rotorua. Staff was excellent! Super sweet and attentive. Free parking if you’re driving down. Centrally located near by tours and activities. Always check directly with hotel for possible cheaper prices. Overall great stay! "

"The room was very spacious and clean with good amenities. Receptionist was delightful, very friendly and helpful."

"Locationwas okay. But no microwave , no utensils to stir the coffee. No. Good at all."

"I normally try to be fair in highlighting the good as well as the bad. However, the bad this time just distracted from any good. When we arrived, around 4.15pm, we were tired after a long drive. So from the start we were not happy when told our room was not ready. Next day we went out leaving, make up our room sign. We were gone for 5.5hrs, arrived back about 3pm, room was not made up. Tried to ring the service desk, no answer. Then on the evening of the night I checked out, there was a credit card charge from the Novotel. After spending many efforts to ring Novotel, I finally got through. They said the charge was for breakfast we had that morning. We did not have breakfast at the hotel any morning. They said they would check the signed docket and get back to me the next day. This did not happen. Our very first experience at the Nootel Rotorua and very last experience was not pleasant. "

"Pool was great, pasta night advertised Friday but rescheduled Saturday without people knowing "

"The room itself was nice and clean however there were ants all in the bathroom. The spa pool was lovely in big however it didn’t work when trying to turn it on. The staff were nice and friendly and very welcoming. Had a great touch with the coffee machine within the room itself."

"This place was ok for us to stay for a couple of nights. The bed and towels were clean and comfortable but the place was rundown and old. The carpet in the room was stained and not fresh looking. The kitchen was ok for our needs and it was in a convenient location for where we wanted to visit but it was far from the centre of town and it is not near any cafes or restaurants (30 min walk to centre of town). The receptionist was extremely helpful and professional and helped us with whatever questions and needs we had. Check-in and check-out were easy. "

"Great room, great location, nice staff. Breakfast was a bit bland and the artwork in the diningroom is terrible."

"Good stay overall, mini golf, ping pong and tennis. Room was tidy, just one issue with microwave starting, was bit old. Pool was heated, not hot, expected a bit higher for rotorua, recomend a few more degrees to make comfortable on the cold days but fine for exercise."