Walsham-le-Willows hotel guide. Premier Inn hotel in Walsham-le-Willows, Bury St Edmunds

"I had a really positive stay. Every member of staff I met was super friendly and welcoming, and check‑in was smooth and informative. I also really appreciated them keeping my medication chilled in their fridge without any hesitation. The room was clean and had everything I needed for a comfortable stay. The location is very convenient, with shops and places to eat just a short walk away, and the free parking made things even easier. Overall, a pleasant and hassle‑free experience that I’d happily repeat."

"The building is falling apart!! The windows are Single glazed so it was so noisy and the actual window frames were rotten so there were massive gaps in the window. I tried pugging the hoes with tissue but it did little good! The staff were friendly and helpful, the food was average at best. The bed itself was comfortable and clean "

"Our stay was great excellent value for money. Nice and clean. Everything you need. Good car parking. Good location. Some of the room was a little dated and worn but still fine. Staff friendly and helpful"

"yes it was ok"

"Great breakfast"

"Booking in was made difficult by the staff members poor communication skills. We contacted the hotel a few weeks prior to our stay date to inform them we would be checking in around 7pm. On arrival the room was extremely hot, the radiators were off so we opened the curtains and windows fully and turned on to max the supplied fan (no Aircon), whilst we went out to eat locally in Ipswich. On our return to the room a few hrs later the temperature was unbearably hot, despite the aforementioned steps we had taken to try and cool the room down. We went to bed and attempted to sleep, and so began the worst night sleep either of us have ever experienced, the heat did not subside...the only saving grace was that we were in the room and hour less than we would have been normally due to the clocks going forward for spring daylight saving. Breakfast was acceptable but again made awkward due to a different staff members odd communication. Communication on checkout was minimal which tbh suited both of us at this point, we were not asked how our stay had been. We will not be staying here again."

"Stayed in 21 and had no hot water bed was horrid No drinking water "

"Lovely hotel, comfortable bed, nice shower room. Loved the cow theme which you see throughout the hotel. Friendly welcome. Asked for an early check in which was sorted with no problem."

"Clean room, staff are really lovely, front of bar lee was so chatty and very good at his job, We had breakfast and wow plenty of choice and ver tasty. Plenty of parking. "