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"The manager was very nice, apart from that I wouldn't stay here again for the following: 1. We booked a "mountain view" family suite as advertised on Expedia, but the room had no mountain view and was not a family suite. I.e. false advertising. 2. We wanted to swim but the pool loungers were so dirty it put us off. Generally, the place is neglected and run down, not well maintained. It is certainly not 4 star (more false advertising. 3. The aircon in our room hardly worked and we felt uncomfortably hot during the night. 4. There are multiple parrot cages with very noisey parrots outside the rooms that prevented us sleeping early in the morning, despite using earplugs. This is crazy and shows a lack of concern for guests - parrot cages should be elsewhere on the large property. "

"Lovely stay overall. The setting is beautiful and very relaxing. Breakfast was made to order and consistently excellent, and we really enjoyed the complimentary wine tasting each day at 5:30pm—a lovely touch that added to the experience. The bathrooms, while very clean, could benefit from some modernising and refurbishment. One small note: pool service was a bit slow, and there is a tray charge and tip automatically included with pool drink orders. The amount is minimal, but it would be helpful if this were made clear prior to ordering, or simply included in the drink prices. Overall, a wonderful stay and a place we would happily return to."

"Very clean and quiet"

"hotel boutique de luxe. Vraiment un lieu à ne pas manquer. Tous les détails sont de haut niveau. Nous avons adoré cluds Estate"

"Great hotel with lots of lovely small touches to make our stay special. Thank you"