Hotel dekat West Lake

"Please add a refrigerator, microwave and some eating utensils in the rooms! "

"After 10 hours of traveling I get to the hotel at midnight only for the front desk to tell me they do not have a room for us. I had a reservation obviously but that didn’t matter because they decided to give our room away and not notify us. The girl at the desk said her shift started at 11 and she called Expedia at 11:50 to tell them there was no room. HOW JUST HOW do you take reservations in the modern age and not know you don’t have a room for a customer. In addition they use the excuse that I...

"Overall place was fine as it was expected. I do recommend the property"

"Staff and property were amazing"

"Not far from the airport and very quiet. Very comfortable rooms. My queen space had a small sitting area which was great. Just the one night before driving up to Napa, but definitely will stay again."

"This hotels staff and management are the absolute worst individuals! I will never recommend to anyone to book at that property! I booked a room from Thursday to Sunday, my flight was delayed and I arrived 10am Friday I paid $600 for it and they cancelled my entire reservation without any regards. Their website clearly states if you're going to be late call and let the staff know the day of, I called 14 times and they kept saying nope there's nothing we can do! I tried to add a friend to the...

"We had a very nice stay. Nice, clean rooms and good breakfast. I'd recommend this hotel."

"It was ok. "

"good property"

"Great"

"Looked liked property was under construction There should have been a warning"

"The hotel runs government assistance program and hosting very interesting unhygenic clientele, which wondering the corridors and seats in the lobby, that you will not usually expect."

"Always a pleasure to stay here. Friendly staff and close to all the shops and restaurants. No need to drive anywhere."

"One of the worse hotels I’ve stayed at in a while. Attended an event here and ended up getting a room. It was dirty and you can tell the staff doesn’t care."

"The room was nice , the staff was helpful friendly and the location was convenient. The only thing was that the flush lever for the toilet was broken. We managed to sort of fix it and notified staff at checkout."

"We had a wonderful stay. Very clean rooms and facilities."

"Stayed here due to the proximity to our wedding ceremony location and the staff is friendly, helpful & the hotel has wonderful amenities."