Search Hotels Near West Park, Chelmsford

"They neglected to clean my room one day, and the next time, they only made the beds without vacuuming or doing anything else. I always had to call to request water and clean towels. Despite being a very nice hotel overall, these small details are quite disappointing."

"I thoroughly enjoyed our recent stay at the Tower Hotel. Although the furniture was a little tired & dated, everything else was great. The view was excellent, the location is perfect & the staff were all brilliant, they couldn't do enough to make our stay enjoyable. I'd recommend it for a stay in London & would definitely stay there again."

"AC wasn’t working until a couple or hours later. Some of the outlets did not work. Hair dryer was broken. The fire alarm went off at 0230 and they were no announcements. Tried to contact the front desk and there was no answer. Lift at the entrance was not working and we had to haul luggage up the stairs. No help available to assist."

"Perfect hosts Perfect location Exceptional service"

"Nice hotel especially for the price. Check in was a long queue (due to everyone staying for the marathon), so they could do with self check in screens to speed up the process. It was also strange being asked to provide drivers license or passport as part of the check in process."

"The room was too small and needs a mini fridge. "

"The hotel is perfectly fine, comforted and in a good location. Although there is a fridge in the room there is no kettle which is a bit of a shame as it means you can’t enjoy a coffee in bed in the morning which is a shame. The hotel have taken a £100 deposit from me which remains pending in my account and which I will need to wait 30 days for them to refund. They tried to take it again a second time and then charged me the full amount for my stay at check in on top of this. This is extremely irritating and I would rather they had taken card details than £100 being held hostage in my account for the next month."

"Great location. Near Liverpool Street station. Clean tidy rooms and helpful staff. Great hotel"

"We had a comfortable quiet stay and big breakfast to fuel is up. "