Search Hotels Near Westwood Golf Club, Houston

"The hotel itself is nice. A little trouble at checkin we were already running late as we wanted to check in at 3 but we arrived at about 345 and they said the room wasnt ready. I cant help but think how upsetting it would have been if we hadnt been delayed and showed up at 3. However, the front desk clerk Long offered us an explanation saying that some members have a 2pm checkput. But if this is the case wouldnt there be a plan in place for thes situations where a quick room turnover is required? And unfortunately, i requested a specific room which they had no others to offer me. Additionally, the main elevator was broken, so we had to use the sercice one. I mean...im grateful that we didnt have to walk up 4 flights of atairs but still. It was a different experience than expected. Finally at check out. Mr. Long was frustrated on the phone with a giest who apparently didnt pay his bill. I know all this because it was happening when I was there...waiting to check out. He finally hung up with him and checked me out. Then I asked to purchase cookies and he said there were none left. Oh well. I really wanted my birthday experience to be a different one I got, but i tried to keep a positive attitude and carried on with my day. Would I go back? Maybe. Do they need to train employees better? Yes. Do they need to offer guests reasonable compensation for legitimate issues? Definitely. 😊 That being said everyone was polite and helpful. It just wasnt the romantic experience I wanted."

"The room was nasty. It had roaches in the shower and by the toilet. And the sheets were dirty."

"I mean it was cool only stayed one night for dr apt "

"Room is clean but the a/c unit makes big noise and the bath tub clogs water won’t drain "

"Parking was safe, but rooms are very old and deteriorated. "

"Really liked the place. It's quite and the staff takes care of your needs right away."

"The maid service is excellent. It's easy to see your vehicle and belongings and plenty of stores close by."

"Room was decent. No pressure on the sink tap. Toilet seat had stains. No daily housekeeping Breakfast was very limited. Overall it was okay. "

"It was ok . Rooms were clean . Are not to safe . "