Search Hotels Near Winclub Casino Platinum, Puerto Vallarta

"Our room was excellent. The property was well maintained and in a nice area near the marina. The staff were attentive and helpful, as well as accommodating! I would definitely stay at this property again! "

"very good breakfast.."

"Breakfast OK"

"Extremely friendly staff, especially Angel at Andrea restaurant and Ernesto at the pool!"

"The front desk reception was incredibly rude ! In particular the2 females with glasses .when I landed from Canada I was so hot with heat exhaustion- I literally begged for a water and was told “ this is not all inclusive go down the street and get one !!!” I’m allergic to feathers and even though they speak English just fine they REFUSED to give me other pillows !!! Fridge was not working —- was promised a beutiful view —- room had no balcony and overlooked dirt and overgrown weeds . About my complaints the glasses receptionist made it her business to glare and stare at me and very time I left my suite . “ Irna “ was her name . When I needed a shower on arrival discovered there was NO soap in the dispenser AND the ac did not work !!!!!! Horrible place !!!!!"

"It was a wonderful short stay and we would be happy to return any time! Breakfast buffet is genuinely the best I've ever had in my close to 20 years of traveling. Kudos to the staff!"

"Had the most wonderful experience we will talk about for days."

"Clean rooms"

"The staff here was absolutely amazing. Very helpful and friendly."