Hotel dekat Winclub Casino Platinum

"Todo excelente"

"This was our first time to Casa Velas. We liked how everything looked. It has beautiful landscaping and it is maintained very well. We were greeted warmly and everyone we passed always met us with a smile, a greeting, and a hand placed over their heart. The entire staff is genuinely gracious and kind. Many team members went out of their way to accommodate us which we appreciated. The restaurant service and the food were outstanding. I ate so much! I even requested chorizo added into my...

"Our favourite place to stay in Puerto Vallarta. It is an absolutely breathtaking property full of charm. The staff are attentive, helpful and kind - they always go the extra mile to ensure a great experience. We have always felt very safe and comfortable, too. The food and drinks are absolutely delicious, elevated, and prepared with care. The rooms are cleaned every day and really lovely boutique toiletries are provided. There are two very sweet cats, Benito and Panquesito, who live on site who...

"Breakfast excelente and the room clean too"

"Excelente atención y buenas instalaciones. Alberca con buena temperatura"

"チェックイン時にクラブレジーナの説明の延々と やられ こちらは早く部屋に入りたいのに辟易しました。 部屋に入ると室内に無料の水が置いてなく 売店で100ペソ もしました。 レストランの料理は高くて美味しくなかった。でもプールは広くて快適でした。家族連れが多く 高級なリゾートホテルという感じではありませんでした。"

"The house provided everything we needed. Though for us a couple missing items in the kitchen. Unfortunately the area around is not very inviting for families and requires additional travel to local attractions. It was great value for a short stay. The green field park area outside wouldve been great if it werent for the garage and dog poop everywhere. "

"I really like the staff friendliness except the check in staff very unprofessional. Alberto guest service and Eduardo bell hopper were great they should be in the check in service. The pool was under construction and work was being done while guest were in the pool (drilling, welding etc) it took away from trying to relax. The pool was dirty and missing tiles. The garden area was well kept but very unhappy with the pool experience. All waiters were great we got great service from Nacho (pool...

"El hotel es de buena calidad , por un precio razonable :) y muy muy cerca del aeropuerto"

"Y"

"I arrived at the hotel at 2:50 PM. I stood in line for an hour and fifteen minutes to get my room, but the receptionist never told me the room number—by then, I had already stepped out of line. I asked a bellboy, explaining that I had just checked in but didn't know which room I had; he told me I had to wait for one to be assigned. So, I went back to the person who had assisted me, and she gave me a card with the room number on it; that is how I finally got to my room."

"No viene establecido que costo tiene perder una pulsera, recomiendo no se usen para evitar perder las, de ahí en fuera todo bien"

"La verdad todo increíble. El lugar impecable, súper limpio, y dormí como no lo hacía en mucho tiempo. Se nota que el host sabe muy bien lo que hace, todo en orden y sin un solo detalle. Sin duda regreso. Simplemente perfecto, 100% recomendado."

"The friendly staff and the view"

"lobby very hot no working AC"

"Solo cuentan con limitada selección de comida en el único restaurante, la pizza es muy mala y el desayuno tiene poca selección de platillos. No cuenta con regaderas/cuarto de hospitalidad en caso de hacer un late check out."