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"My recent stay at Novotel Suites Yogyakarta Malioboro was truly one of the best hotel experiences I have had in Indonesia. From the moment I arrived until the day I checked out, everything exceeded my expectations. The hotel perfectly combines modern luxury, Javanese hospitality, comfort, and an unbeatable location right in the heart of Yogyakarta. The first impression matters, and this hotel did not disappoint. The check-in process was smooth, fast, and professional. The staff welcomed me with genuine smiles and warm Indonesian hospitality. They were polite, helpful, and always ready to assist with any questions. Every staff member I met — from the reception team to housekeeping and restaurant staff — showed excellent service standards. They made me feel valued and respected as a guest. If you need help with tours, transportation, or recommendations, they are very knowledgeable and supportive. Thank you so much Rodhan gurung and Kunsang gurung 😆😆😆"

"The whole property was extremely clean. Front desk, restaurant, house keeping and all the other staff were excellent and very accommodated. We could not fault them. The restaurant food was the best ever."

"Great hotel"

"Ckean room, nice staff "

"There was a cockroach in the room. It was a very big cockroach."

"A step back in time, but with modern values . Phoenix seem to balance it perfectly. "

"Clean, beautiful hotel. "

"Clean and well organised. Exactly what you expect from an Ibis "

"There is constant noise pollution and rooms are not sound proof. The rooms are in need of a makeover and serious deep clean. Areas such as the bathroom shower had green buildup and toilet seats were beige in color from age. Two of the major issues that I encountered in my two week long stay at the property was poor wifi service and inconsistent hot water availability. These are major problems that the hotel management needs to address."