JR-East Hotel Mets Yokohama

3.0 star property
Hotel with a 24-hour front desk, near Anpanman Museum

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Photo gallery for JR-East Hotel Mets Yokohama

Lobby
Free WiFi, bed sheets
Interior entrance
Lobby
Hallway
JR-East Hotel Mets Yokohama positions travelers near Anpanman Museum and K-Arena Yokohama. The property offers practical amenities like laundry facilities and free in-room WiFi. Guests consistently highlight the staff's helpfulness as a standout feature of their stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 17 of 17 rooms

Superior Single Room for 2 People

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Toilet with electronic bidet
Mobile key entry
  • City view
  • Sleeps 3
  • 1 Large Single Bed

Superior Double Room for 2 People

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Toilet with electronic bidet
Mobile key entry
  • Sleeps 3
  • 1 Double Bed

Superior Twin Room for 2 People

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Toilet with electronic bidet
Mobile key entry
  • Sleeps 4
  • 2 Single Beds

Premium Twin Room for 2 People

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Separate bath and shower
Toilet with electronic bidet
Mobile key entry
  • Sleeps 4
  • 2 Single Beds

Premium Twin Room for 1 Person

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Separate bath and shower
Toilet with electronic bidet
Mobile key entry
  • Sleeps 1
  • 2 Single Beds

Superior Double Room for 1 Person

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Toilet with electronic bidet
Mobile key entry
  • Sleeps 1
  • 1 Double Bed

Superior Single Room for 1 Person

8.6 out of 10
Excellent
(38 reviews)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Toilet with electronic bidet
Mobile key entry
  • City view
  • Sleeps 1
  • 1 Large Single Bed

Superior Twin Room for 1 Person

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Toilet with electronic bidet
Mobile key entry
  • Sleeps 1
  • 2 Single Beds

Superior Single Room with Shower

  • Sleeps 2

Superior Single Room with Shower(for 1 Person)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Toilet with electronic bidet
Mobile key entry
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

Superior Single Room with Shower(for 2 People)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Toilet with electronic bidet
Mobile key entry
  • 16 sq m
  • Sleeps 3
  • 1 Large Single Bed

Superior Twin Room With Sofa

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Superior Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Superior Double Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

Deluxe Twin / Sofa

  • Sleeps 4
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About the area

Map
1-66-9 Tsuruyamachi, Yokohama, Kanagawa, 221-0835

What's nearby

  • Anpanman Museum - 12 min walk - 1.1 km
  • K-Arena Yokohama - 13 min walk - 1.2 km
  • Landmark Tower - 4 min drive - 2.7 km
  • Pacifico Yokohama - 5 min drive - 2.4 km
  • Yokohama Cosmo World - 5 min drive - 2.7 km

Getting around

  • Kanagawa Station - 4 min walk
  • Shin-Takashima Station - 16 min walk
  • Tokyo (HND-Haneda) - 32 min drive

Restaurants

  • ‪麺場 浜虎 - ‬1 min walk
  • ‪横浜ベイブルーイング 横浜フロント店 - ‬2 min walk
  • ‪三河屋 - ‬7 min walk
  • ‪スシロー - ‬2 min walk
  • ‪風雲児 横浜店 - ‬1 min walk

About this property

JR-East Hotel Mets Yokohama

Hotel near Anpanman Museum
Close to K-Arena Yokohama, JR-East Hotel Mets Yokohama provides amenities such as laundry facilities. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a 24-hour front desk and a lift
  • Smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All 174 rooms have comforts such as air conditioning, in addition to amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with toilets with electronic bidets and free toiletries
  • Flat-screen TVs with DVD players

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,500 per person

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Mets Yokohama
Jr East Mets Yokohama Yokohama
JR-EAST HOTEL METS YOKOHAMA Hotel
JR-EAST HOTEL METS YOKOHAMA Yokohama
JR-EAST HOTEL METS YOKOHAMA Hotel Yokohama

Frequently asked questions

Is JR-East Hotel Mets Yokohama pet-friendly?

No, pets are not allowed at this property.

How much is parking at JR-East Hotel Mets Yokohama?

JR-East Hotel Mets Yokohama doesn't offer parking.

What time is check-in at JR-East Hotel Mets Yokohama?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at JR-East Hotel Mets Yokohama?

Checkout is at 11:00 AM.

Where is JR-East Hotel Mets Yokohama located?

Located in Kanagawa, this hotel is within 1 mile (2 km) of Nissan Global Headquarters Gallery, Anpanman Museum and K-Arena Yokohama. PIA ARENA MM and Yokohama Museum of Art are also within 2 miles (3 km). Kanagawa Station is only a 4-minute walk and Shin-Takashima Station is 16 minutes.

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JR-East Hotel Mets Yokohama Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 412 out of 667 reviews
Rating 8 - Good. 203 out of 667 reviews
Rating 6 - Okay. 36 out of 667 reviews
Rating 4 - Poor. 9 out of 667 reviews
Rating 2 - Terrible. 7 out of 667 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay so many option for dining and shopping, train station very close. I would stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gee Pin Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for shopping and dining
Stayed 2 nights in Oct 2025

8/10 Good

graham

Liked: Cleanliness, property conditions & facilities
Great hotel, small rooms.
Stayed 1 night in Oct 2025

8/10 Good

Alan

Liked: Amenities
Very pleasant and staff very helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Brandon Wen Heng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very convenient from the station and accessible to the station towards multiple destinations.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anthony Hong Choy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel near to station and major shopping district.
Stayed 3 nights in Apr 2025

10/10 Excellent

Toshihiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Nice breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had many amenities in the lobby like coffee, single use toiletries, and towels. Check in/check out was very quick and easy with kiosk with staff ready to help. Two restaurants in the building with many more nearby. Great value!
Stayed 1 night in Jul 2025

8/10 Good

Sachiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and functional. Tons of restaurants near by and easy access from Yokohama Station.
Stayed 1 night in Mar 2025

10/10 Excellent

kazusa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and cleanes
Stayed 1 night in Feb 2024

10/10 Excellent

Masuo

Liked: Amenities
good
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Yokohama station. Very good buffet breakfast. Many options to choose from. Good access to Yokohama station and subway
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at JR-EAST Hotel Mets Yokohama

The receptionists are very helpful attending to queries and great service from the staffs. The room cleanliness is great and top notch. Good range of amenities to choose from. There’s a detailed instruction to navigate to the hotel for first time travellers, and an alternative path with direct access to Yokohama Station B1 from NEWoMan level 3 if bringing luggages. Would stay again if visiting Yokohama next time.
Stayed 3 nights in May 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
My stay here was excellent, the staff were super accommodating and the location was really convenient. Room was nice and clean too, but I took off a star because the AC unit was leaking onto the floor.
Stayed 3 nights in Aug 2024

10/10 Excellent

pinit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall. A little walk from train station
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come back again

Great services and great location, all staff are friendly. The hotel connects to the JR station only 5 minutes walking.
Stayed 1 night in Apr 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. All the ameneities you need for a comfortable stay! Would go back.
Stayed 2 nights in Jun 2024

8/10 Good

Eriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jun 2025

6/10 Okay

Sean

It’s a hotel. The rooms are clean, the showers are hot, and it’s next to a train station. Absolutely mid but if you’re not expecting a luxury spa hotel, it works well.
Stayed 2 nights in Apr 2024

10/10 Excellent

shao hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy.
Stayed 1 night in Apr 2024

10/10 Excellent

Shigeki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very good but construction around the property.
Stayed 5 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

If compared with another 4-star hotel after visit to this hotel, I would say this hotel is far more satisfying. Everything is new and modern, staff was nice and the breakfast in the opposite restaurant provided was excellent. The breakfast was in both japanese and a few of western style. The Japanese breakfast food were really good. Walking to station is easy and near, but please ask people around where the connecting bridge is. Overall is very good and I would recommend to you all.
Stayed 2 nights in Dec 2024

8/10 Good

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very comfy hotel in Yokohama

Convenient location connected to the JR East station, large room for Japan (superior double) and bed was definitely large enough for two tall adults. It was super quiet - could not hear any noise from the street below. It seems to be a new hotel, very clean and modern. Good breakfast as well. It's a bit challenging finding it from the station, as there are so many exits and shops. But once you know where it is, it's a great location.
Stayed 2 nights in Oct 2023

8/10 Good

ROSS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the reception staff. They were friendly. Check in was easy. The room was modern. All the info was on the tv. Easy to see amenities etc. Close to train station. Breakfast was good. Impressed by how modern everything was. I think this is a good hotel if you are in transit.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, modern, relaxing best quality at low price

The experience is was excellent in general. The room is small but has all the facilities you need to refresh and take time to rest for yourself. The hygiene is excellent and I feel the room is clean, bright and modern. The amenities were also in high quality. I like the Bath salt they provided for guest for free which was relaxing especially I am on a long trip across Japan. Staff at front desk is helpful and knowledgeable about the good places to eat around. This place is excellently located and you will never run out of places to eat as there are several 24 hours restaurants in 10 mins walk.
Stayed 1 night in Jun 2024