Is Hotel New Grand pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel New Grand?

Self-parking is available for JPY 1500 per day.

What time is check-in at Hotel New Grand?

Check-in start time: 3:00 PM; check-in end time: midnight.

Where is Hotel New Grand located?

Located in Yokohama City Centre, this luxury hotel is within a 15-minute walk of Osanbashi International Passenger Terminal and Yokohama Stadium. Red Brick Warehouse and Yokohama Cosmo World are also within 1 mi (2 km). Motomachi-Chukagai station is only a 5-minute walk and Nihon-odori Station is 10 minutes.

Hotel New Grand Reviews, Deals & Photos 2025

About the area

Located in Yokohama City Centre, a neighbourhood in Yokohama, Hotel New Grand is near a metro station and on the waterfront. Osanbashi International Passenger Terminal and Anpanman Museum are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Yokohama Cosmo World and Hakkeijima Sea Paradise. Looking to enjoy an event or a match? See what's going on at Yokohama Stadium or Yokohama Arena. Guests appreciate the hotel's location for the sightseeing.

Visit our Yokohama travel guide

10/10 Excellent

William

6 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome staff, easy to communicate without speaking Japanese. Very nice hotel.

Stayed 1 night in Aug 2025

8/10 Good

Randall

22 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely property, great staff, very helpful and friendly. Great location near cruise pier and large city park. Summer festival was ongoing in mid August with terrific fireworks show.

Stayed 1 night in Aug 2025

10/10 Excellent

Edson

17 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The view of Yokohama Bay is fantastic from the Tower rooms. Very comfortable beds and great food in all restaurants. The restaurants close early, could stay open a little late.

Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

29 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This location was so convenient. The staff was very professional. The restaurant in the hotel was very good.

Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

29 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very professional at all times. The location was so convenient.

Stayed 3 nights in Jul 2025

10/10 Excellent

Jacob

29 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place was great highly recommend!

Stayed 2 nights in Mar 2025

10/10 Excellent

Anne

18 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

A perfect stay in a beautiful, historic hotel. Highly recommend the Bay View rooms.

Stayed 5 nights in Apr 2025

10/10 Excellent

Peachy

6 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall our stay was great!

Stayed 4 nights in Apr 2025

10/10 Excellent

Thomas

30 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful classic hotel

Stayed 1 night in Apr 2025

10/10 Excellent

Bradford

11 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and great area, convenient

Stayed 1 night in Apr 2025

10/10 Excellent

Tina

13 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic!!

Stayed 4 nights in Jul 2025

10/10 Excellent

LUZMINIA

29 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice helpful staff, large room, clean convenient to surrounding areas

Stayed 1 night in Mar 2025

10/10 Excellent

Sepehr

13 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great view and close to key attractions in Yokohama. Very friendly staff!

Stayed 2 nights in Apr 2025

10/10 Excellent

Manami Y

13 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Their service was very good

Stayed 2 nights in Jun 2025

8/10 Good

Rudy

18 Aug 2025

Liked: Staff & service, amenities

Disliked: Cleanliness

I was staying at the 16th floor for a business trip.Service was very good and the location is fantastic. Close to subways (5 minutes walking) and Chinatown (10 minutes walking) if you like Chinese food. It is right across from the Yakahoma pier. Night view was majical.

Stayed 1 night in Jul 2025

10/10 Excellent

sharon

11 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is one of the best we have stayed in. The staff are all incredible.

Stayed 2 nights in Apr 2025

10/10 Excellent

David

15 May 2025

Liked: Amenities, property conditions & facilities

Staff was very friendly, helpful and courteous. The hotel and the room was immaculate.

Stayed 1 night in May 2025

10/10 Excellent

Marc

11 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location, right at Yamashita park and Chinatown, and within walking distance to the Red Brick Warehouse. Room is comfortable and spacious, and amenities were great. Staff were warm and courteous.

Stayed 6 nights in May 2025

10/10 Excellent

Steve

24 May 2025

Liked: Cleanliness, property conditions & facilities

The staff were all superb! The room (16 th floor) was the quietest we have ever stayed in at any hotel.

Stayed 3 nights in May 2025

10/10 Excellent

kilhak

20 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

No.1 Hotel

Stayed 1 night in Feb 2025

8/10 Good

Maki

4 Jun 2025

Liked: Cleanliness, staff & service, amenities

Good location, historical. The carpet and some walls need repair/maintenance.

Stayed 1 night in May 2025

8/10 Good

WIN NAING

3 Aug 2025

Liked: Cleanliness

Good

Stayed 1 night in Aug 2025

10/10 Excellent

KAM NONG

21 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Fast excellent services everywhere

Stayed 1 night in Apr 2025

8/10 Good

Diane

22 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked the property because it was within 1/2 mile (805 meters) of the Yokohama Passenger Cruise Terminal and walking distance to chinatown. What I didn't like was that there was no shuttle service from the hotel to the cruise port, particularly since it's so close!

Stayed 2 nights in Jul 2025

6/10 Okay

Mario

27 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Feels like an 80' hotel.

Stayed 2 nights in May 2025

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Hotel New Grand

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[Late Check-in at 5PM] Tower Bay View Double, Non Smoking

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[Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

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[Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

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[Check-in 15:00] Bayside Twin, Non Smoking

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[Check-in 15:00] Tower Bay View Double, Smoking

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[Check-in 15:00] Tower Regular Twin, Smoking

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[Check-in 15:00] Tower Side Double Room

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[Check-in 15:00] Grand Deluxe Twin, Non Smoking

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[Check-in 15:00] Tower High Floor Suite Double, Non Smoking

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[Check-in 15:00] Tower Bay View Double, Non Smoking

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[Check-in 15:00] Grand Suite Double, Non Smoking

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[Check-in 15:00] Grand Suite Twin, Non Smoking

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View all photos for [Check-in 15:00] Tower Regular Twin, Non Smoking

[Check-in 15:00] Tower Regular Twin, Non Smoking

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[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

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[Check-in 15:00] Main Building Grand Double

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[Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

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View all photos for [Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

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[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

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[Check-in 15:00] Tower Bay View Twin, Non Smoking

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[Check-in 15:00] Tower Side Twin, Non Smoking

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