Search Beach Resorts & Hotels in Santa Marta

"El servicio al cliente fue excelente, excepto el Spa. Ayer fuimos 4 personas ( buenos clientes) pero el personal no fue amable, no saluda, mi masaje no se si fue muscular o de relajación. Se acabo el masaje, ofrecieron el turco o el sauna, pero ni siquiera alguien me dijo donde era. Hoy preferimos ir al Hilton para los masajes. Un poco mas caro, pero la atención fue mucho mejor del cielo a la tierra"

"Wonderful staff, especially Paula, Maria and the girl with the curly hair (sorry didn’t get your name) at the front desk. Hotel isn’t located in the best area, but ok walking during the daylight. Could definately use more variety at breakfast and more pool loungers. Cleaning staff do a great job, keep everything spotless."

"Personal muy amable, cordial, buen servicio "

"Wonderful staff and great restaurant and perfect room"

"Clean room; excellent location right in front of the Santa Marta Bay; lots of restaurant at walking distance; few walks to the cathedral; rooms with balcony is a perk."

"Fantastic destination! People were very kind and the quality of the ammenities is by far superior to other places. The location and the beach is very convenient."

"The first thing I would like to establish is this has nothing to do with the staff. They were very friendly and helpful. This is about charging a 110$ cad a night. One elevator for 10 floors is not ideal. During peak periods you can wait a spell so you end up taking the stairs. My room was on the 5th floor so 80 steps up and down. Upon entry to my room, you realize there is no bottled water. Nothing expensive but it is about the principle. No hair dryer in the room and the safe is locked. A very small 32inch tv and a very small bathroom. The shower was 2ft by 2ft so I was always hitting my right elbow on the wall and everytime I would look up at the shower faucet. I'm 5'10" and weigh 150lbs. I can only imagine a bigger person. There is a window in the room that is covered with a plastic film, therefore sun light enters the room but you cannot see outside unless you open up the top half of the window and there is no screen. You cannot leave the window open at night and turn off the AC. The amenities are old and outdated. Personally I would recommend anyone reading this to go somewhere else as it is not worth the asking price 👎 "

"everything"