Ryokan di Aiko District

"World class services from the beginning to the end. Never receive such hospitality from any other hotels. I will return. "

"Location was nice and isolated. Private onsen deck was nice and quiet. Our only close neighbours were the giant spiders and other small hakone residents "

"One of my best experience ever. Great hotel, private bath was amazing. Staffs were helpful. Food was amazing, great location especially if you have a car. Room was spacious and comfortable. Highly recommended. "

"What a magical hotel complex! The buildings and grounds are absolutely beautiful and impeccably maintained. The hospitality we experienced was like none other. The hotel was easily accessed via the Tozan train. It's a short walk to the hotel from Miyanoshita Station, but there is a hotel shuttle available if preferred. We stayed in the Forest Wing and the rooms were comfortable (firm mattress!) and clean. The breakfast was delicious with amazing presentation on China and silver dishes. So many...

"車で来たので、駐車場欲しかったですが、それ以外はすごく綺麗で満足でした。ベッドも広くて、くっつけられるし、とにかく綺麗。また泊まりたい。"

"I had a great stay at Hakone Airu, but I want to highlight that the staff is incredible and they do anything in their power for people to feel welcome. I had forgotten something at the hotel and they shipped it to my next location in Tokyo immediately - really appreciate their promptitudine!"

"Musashino Bekkan is a truly amazing place! As soon as you walk in the front door, you know you’re going to have an authentic, Japanese experience. The lobby and rooms were very clean and comfortable. The staff was very friendly and their shuttle was very convenient. If you are at the train station, they offer to pick you up whenever you are ready to return to your room. Our dinner and service was amazing. The food presentation was spectacular! The areas around the property allows for...

"The room was very nice, has a balcony, television, some smaller closets, tatami matress, a middle size table with floor chairs and futons. The staff was exceptional friendly and helpful. The only thing that bothers us, was our entry room door, it was very loud while opening, we think it needs some oiling, but besides that, everything was very pleasent."