Search Family-Friendly Hotels in Alton

"Room was beautiful. But the wifi wasn’t working. The phone in the room didn’t work, so anytime we needed something, we had to go to the front desk, the jets in the jacuzzi tub in the bathroom didn’t work properly, and the shower was scalding hot. The knob was broken so you couldn’t turn it down. There were no other director suites available, so we had to deal with it. "

"After my shower, as i went to get in the bed. I noticed stains on my sheets. the stains had an odor which led me to believe that it was bodily fluids. I WILL NEVER STAY THERE AGAIN"

"Pefect"

"It was really good."

"Room was clean, earning 2 stars. However, this location is right next to a kid's theme park so the indoor pool is a huge selling feature for families. A lot of kids all over the place. Hot tub was broken. They said it just happened, but it's in other reviews and they were downright rude about it. Food provided at the happy hour is hotdogs, chips and cheese... kid themed food. Would not stay here again. Parking is $19."

"Lo recomiendo muy buena atención"

"Rundown property but great location. Staff was good. Breakfast - meh - better fresh fruit selection would have been nice. Bathroom was two feet from bed and it had no fan."

"The hotel is beautiful and a safe place to stay but in my 3 week stay, my room was cleaned twice (even after requesting more). I asked to have the parking fee removed for the 1 1/2 weeks that I was there since the parking garage gates were open the whole time and everyone in the city could park for free, but I was told "no". No other explanation than it was required of the people staying there and no manager was available to speak with. There was no empathy at all by any of the people at the front desk."

"Property has not been updated, carpets, walls, fixtures quite worn."